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Kay Jewelers

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Irvine, United States

stores.kay.com
Jewelry store· Diamond dealer· Gift shop· Goldsmith· Jeweler· Silversmith· Watch repair service· Watch store· Jewelry appraiser· Jewelry designer· Jewelry engraver· Jewelry repair service

Kay Jewelers Reviews | Rating 3.5 out of 5 stars (7 reviews)

Kay Jewelers is located in Irvine, United States on 748 Spectrum Center Dr. Kay Jewelers is rated 3.5 out of 5 in the category jewelry store in United States.

Address

748 Spectrum Center Dr

Price range

$

Phone

+1 9494530794

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Repair services

Open hours

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Elle Smits

Waited for over 20 min for someone to even greet me. The man at the counter was very rude to customer and told her not to talk to him like that.. she was upset about her ring and wanted a replacement but was very courteous. Horrible store and horrible service. Pictures below are of the sales persons attending. Fire these people!!

J

John Capacite

My wife and I got our rings and my watch here. The rings were fine but the watch was not fitted for me. We went there two times and told them we will be moving out of state. They told us we’re able to get a resize in other Kay jewelers store even out of state. We went to one Kay’s here in Las Vegas. They told us only the original store of purchase can resize my watch. Its frustrating knowing we live here in Vegas and the only way I can resize and wear my watch is by going back to California, driving 4 hours, just to resize. This should have been communicated properly.

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Arlene Duarte

Nadia the store manager goes above and beyond for my husband and I all of the time! We couldn’t be happier with the services rendered to us all of the time! Thank you so much Nadia for making our shopping experiences great ones!

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Meraj Asari

They are THIEVES, read the other reviews too, I bought two of the same ring due to time constraint issues, one online and one at the store in Santa Ana. I tried to return the one I bought online several days after it got delivered. I took the receipt and the ring I ordered online and tried to return it at the store. I brought both rings with me to the store just to show I don't need two of the same ring and that's why I was returning one. The owner would not only NOT return my ring without seeing the receipt of my other ring that I bought at a different store that did not have anything to do with what I was trying to do there, he tried to let me walk out the store without giving me my ring and tried to steal it. luckily I noticed right away when I left the store that I walked out with an empty box. When I walked back in and asked for the ring back he would not give it back to!!! It was not till I had until my wife send me a picture of my receipt from other purchase from the other store that he finally gave my ring back. The guy is a thief he tried to steal my ring don't shop here!! You won't be dealing with honest people. Worse of all after I show him proof of purchase of my other ring that I bought from another store he didn't even apologize to me after finally returning back my money for the ring I wanted to return.

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Skeet Brookhart

Always very satisfied with Kay Jewelers. Excellent customer service!! Friendly, professional staff. I highly recommend Kay Jewelry and do whenever I get the opportunity to do so.

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samar hayek

Nice & Helpful. I highly recommend them

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Andaru Iman

Service good if you want to buy something. Otherwise, service is bad. Waited 25 minutes to pick up a repair because both staff were helping other customers who wanted to buy. When they got to me my entire transaction took no longer than 60 seconds.

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