Irvine, United States
14 Goodyear #120
N/A
+19497686038
I have never experienced worse customer service! I placed an order that they told me would be ready in 4 weeks. Right at 4 weeks I started checking in with them to see when the parts would be in. They told me serval times it would be in the next day every time I called. I had to reschedule with my contractors twice! It took a whole week before anyone actually checked on the order to tell me there would be a delay! Then they said it would be an extra 3 weeks making it now 7 weeks. I am now extremely frustrated because I am living in a house with 2 small kids with no usable bathrooms upstairs waiting on this order that will now take almost double the amount of time to get than I was originally told. When I voice my frustration to them they yelled at me, told me they can’t talk to me anymore, told me I don’t know how to listen, hung up on me, and threatened to cancel my 5,000 order after I have been waiting for it for over 5 weeks! Wish I had checked their reviews before placing an order with them. Seems like everyone has the same experience. The worst! Rude and incompetent.
like
A very nice selection of bath tubs, toilettes, sinks, etc. on display and available to try. Really friendly staff, who worked to understand what our wants and desires were, and worked to find the right bath tub for us. This store had the largest selection of bath tubs to sit in and try out that we found in Orange County, and the prices were very reasonable.
Lots of inventory and helpful sales people.
Deli
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