Irvine, United States
5300 Trabuco Rd #221
N/A
+19492620641
Extremely happy with the service, I booked the service for my cousin from foreign country, no problem at all. Very honest and reliable. Will recommend highly for others
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Do not book this shuttle! Get an uber/lyft or something else. The shuttle we were in was very run down and dirty. There was a total of 5 passengers and of course the driver. Whitnessed a huge argument between the driver and another passenger. First of all the driver did not confirm all of the destinations for all the passengers in the van so we ended up in the middle of orange county far from the Disneyland resort area because one passenger did not confirm their correct destination to the driver and essentially went to the wrong destination, technically not exactly his fault but he did not fully confirm with the first passenger. The driver was also very wreckless when driving. One passenger told the driver to stop and let him out on the side of the road, so he stopped let him out, and we went on our way. The drive was very uncomfortable and slightly terrifying. Once the 2nd passenger reached their destination and got out, the passenger told the driver that he was unprofessional and that they will not book this service again and then it turned into a shouting match between the passenger and driver. The driver repeatedly told the passenger to shut up several times and raised their hand to the customer (who was a lady) as a shut your mouth gesture. It was very uncomfortable and unprofessional. At least we made it to the hotel but is was very unpleasant to have whitnessed this. I think the driver was having an off day and totally want to be sympathetic however, you shouldn't yell or curse at your customers or tell them to shut up. Won't be using this service again.
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