Irvine, United States
15 Mason
N/A
+19496992499
This company advertises free trials, but they are more of a hassle than anything. I got a driver for free IF I paid for three hybrids to try. You pay for the hybrids up front and you can return them for full refund if you don't like them up to 90 days after receiving them. They advertise this brand new, state of the art, innovative technology, so I gave it a chance. Everything gets here. The clubs are the quality of Big Bertha's from the 90's. The aluminum face was not even smoothly shaved on any of the three clubs. I still gave them a shot. Took them the the range and averaged 15 mph less on these than my Taylormade RBZs. So naturally I make a return. You have to call to get a return authorization code. I started out by saying "I really just want to return these and have no interest in any offers." 25 minutes and like 5 different sales pitches later, the very rude rep gave me my RA code. So I returned it. UPS delivered my package on 12/29. It is now 1/18 and my money hasn't been returned to my account. I call twice and the woman rep said the main guy, John, would call me back. John didn't call me back so I had to call again and same thing, "John will call you back." John calls me back while I'm in a meeting at work and says my return order will be processed on FEBRUARY 10TH and will take an additional 48-72 hours to hit my account. Meanwhile, I just sit here while they hold my nearly 500 hostage. Terrible company, terrible practices, terrible products. Avoid at all costs, no matter the deal.
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This is the worst company I have ever dealt with. Never have I been given the run a round like they can. Free golf club. LOL please never ever order anything from them almost 3 months later I still do have a refund
Was given a voucher for a free club excl the shipping. Paid the 15 shipping online, the club arrived 3-5 days later. It’s a 60 degree lob wedge and whilst it’s no Taylor Made it’s totally fine a nice quality club. For 15 you can’t go wrong. No hard sell and no follow up calls unlike others. Maybe they turned around their service after some reviews? But no complaints And great service all round.
I was offered their free driver and mallet putter, if I tried their 3-5-7 wood. I paid for S&H, and was fine having my card charged 450 (150 each for the 3-5-7 woods). I had 45 days to decide whether to keep the fairway woods. The mallet putter is fabulous and a identical name brand putter would cost 300. Love the putter. The driver and 3-5-7 woods came with shafts that were too stiff for me as I am now in my late 60's. I was prepared to return the fairway woods for a full refund. Spoke with Beau who was willing to write up my refund, or if I wanted Beau would have the Driver and the 3-5-7 woods reshafted with senior flex shafts for free and for 99 would forward their new irons 3-PW and a blade putter. Played yesterday with my bag full of Warrior clubs and shot an 82, normally I struggle to break 90. Thank you Warrior for your superior products, great customer service and for letting me hit the ball like I did a decade ago. Special thanks to Beau. Maybe next I will need to try Warriors golf balss. Do the come in yellow/green?
First day out, straight as a arrow and longer than my other club was
Not long ago, I tried out some of my friend's Warrior custom golf clubs. The clubs seemed decent so I looked on the company's website and saw that they were promoting their wedges and hybrids. They had a deal going that allowed me to receive them for free, so long as I paid shipping. I chose to order only the wedge, so I paid the shipping cost and looked forward to receiving it. The next business day I received a phone call from Warrior Custom Golf. The man on the phone was abrupt and insulting. He barked at me about how I could receive woods for free testing, but I asked if I had to pay anything up front for them (unfortunately, I've dealt with con artists in the past, so I knew how the "deal" worked). He became livid when I asked about upfront payments. He went on and on, insulting me for not being willing to pay up front for such a great "free" deal. He told me that he was "barking up the wrong tree" for such a great deal (an ironic way of putting it). After about 5 minutes of him insulting me for not falling victim to his company's scheme, he gave up and realized that I wasn't going to give in. I have not heard from them since (thank goodness) and I have not received my golf club (I ordered it a long time ago, so I'm guessing that I will never receive it). Bottom line: this company scammed me and tried to scam me even more. Once they realized that I wouldn't give into the second scam, they turned to insulting me on the phone. AVOID AT ALL COSTS.
Worked there in and off for 17 years. Dante's the best I'm the 2nd best
I placed an order and had to cancel immediately due to an exigency. The process was smooth and hassle free . Samantha and Johnny Tidewell were so helpful and courteous. Refund happened smoothly . Will have no issues in dealing with them in the future .
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