Isleworth, United Kingdom
487 London Rd
N/A
+44 2085685504
Con artists! Make up the prices for whatever they think they can get away with. My wife handed in two suits and without checking the material they added on a much higher surcharge. Tried to say it's because of the fabric when they didn't check it in the first place. The person I spoke to, Wajahid, was very dismissive and an smirk on his face when I tried to explain my point of view. Looks like hes left him self a 5 star review on his own place of work, which is quite deceiving to the general public.
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First time in here, needed some jeans made into shorts in 1 days. Staff were really friendly and shorts were ready on time, no complaints from me
WORST LAUNDERETTE EVER! AVOID!!!!!!! The worst dry cleaners I have ever experienced. The man with the eye ailment had no manners and was very rude and disrepsectful when confronted about the poor cleaning job they had done. My 1500 Canado Goose Coat was damaged and stained due to careless workers. The clothes come dirtier than when was handed to them. They do not accept complaints or criticism. DO NOT TAKE YOUR CLOTHES HERE!!!
Great place, the staff are very friendly and the service is always very thorough. It's the only place I use so I'm not the best person to ask about pricing but I do think it's a little on the expensive side. That said, you do pay for what get and the service is excellent. They also do tailoring and cobblering.
Most horrible service anyone can imagine of... Initially got a wrong quote for curtain dry cleaning because the laundry only measured the dimensions of one curtain and applied the same rate to 6 curtains. However, four of those curtains were much smaller (almost half the size). After repeated visits to the shop and every time receiving a different calculation for the money that was charged, I took the curtains back to the shop with a measuring tape. After showing that all curtains were not the same size - the laundry invented a new reason that the material of the curtains were different and hence the charge. After about six visits to the shop, they finally agreed to refund 20 (from the original bill of 150). In the process, I was accidentally charged 20 more instead of the refund. Then the shop refunded 40. The refund of 40 was processed on 17-Oct-2016 has not been credited to my account till this date (28-Nov-2016). I have chased the laundry multiple times for the refund (at least 6-8 times). I think the only option that remains now is to report this extremely poor customer service in some legal forum (any suggestions are welcome...). Hope you all benefit from my experience.
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