Ivanhoe, Australia
143 Upper Heidelberg Rd
N/A
+61 394973222
Wheelchair-accessible entrance
After 44 years in our home my wife and I decided to scale down. After much research Miles Rosanna Office was selected to Auction the property for us. Brad and Paul were absolutely fantastic right through the Marketing and kept us fully informed all the time. The Auction achieved a possible record for the area as we had 5 bidders on the day. The Professional ethic of these two Agents plus all their support staff is something I could only commend to any future vendors.
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I wanted to give a shout out to Miles Real Estate, particularly Stewart, who ran the sale of our mothers house. It was handled with professionalism and care with a very good result. I can tell a Miles agent a mile away, they are down to earth and just normal people. Highly recommended.
We sold our house in Macleod recently with Damien Carter from Miles. Our experience with Damien was exceptional. He is sincere, a great communicator and very knowledgeable of the market. I think what really stood out for us was how kind and encouraging he was. In a time where you feel stressed out (keeping your house clean with kids is hard work) Damien took the time to explain all our options and give us sound advice. We ended up with a really fantastic result from our auction and we put that down to the hard work Damien undertook with the interested parties. Thank you Miles RE.
Leanne was wonderful. Always available to answer questions. Answered emails quickly. Very professional. Kind and bubbly personality. Thank you Leanne, you are an asset to Miles Real Estate!
Worst real estate agency ever experienced. Dear owner. No I haven't had the displeasure of a one on one experience with your company. Unfortunately my partner has. Yes you may be the sparkle in your landlords eyes, but your treatment of tenants is deplorable. Your "property managers" are negligent, unresponsive and inadequate. So if you don't like a negative and highly accurate review. Perhaps look inward to the problem. Cheers
Unfortunately, I have had a couple of bad experiences with Miles. Upon applying for a property, I was told by the property manager that the landlord “received several good applications but leased the property to another applicant”. This is untrue, as the property is still on the market, still advertised. I don’t know why renters are treated like idiots, very strange.
unprofessional, time wasting leasing department. inspected a commercial property. asked for the application for 94 Aberdeen RD Macleod numerous times from Tim. via email. via sms. called the office direct left a v-mail on the land line for Timothy direct. called his mobile no answer. sms sent second agent listed on the property, Johnathan responded and confirmed he will send an application. surprise surprise no email. sent follow up sms and no reply. we have let other opportunity's pass diminishing our options as this was perfect... almost 4 weeks later the property is still listed as available for lease yet no one will respond.... mind you also offered min 6 month lease in advance! i am intrigued to know what the issue is with me and my business partner to be treated with such low regard, happy to take the place happy to pay in advance you have no idea what our financials or background is hence the question to this treatment only makes one assume because am of color.
DO NOT EVEN BOTHER By far the worst agency I have come across. Thank God I did not end up getting the house through them. I had such a bad experience while still in the application stage. It seems they don't even want to listen to the potential tenants, idk what would they have done if I actually was stuck in a lease. The agent Ming Kok did not even bother to call back after I left a message on voicemail, asked their office for a call back and even wrote an email for the same as I wanted to clarify some things beforehand as this guy was not even there at the inspection ( he is the property manager). It is not that he did not reply to the emails, he did and I provided everything he needed on 1form and then on the email when he asked but he was least bothered with my queries or concerns. He only replied to what he wanted to and did not even pay attention to what I was asking. We gave an offer for the rent on the form, to which he said we should provide our highest possible offer, which we did. This is not even the problem, to be honest I would've paid the advertised rent anyway but the attitude of the agent was so bad that I decided not to go ahead with Miles at all.
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