Ivanhoe, Australia
120 Upper Heidelberg Rd
N/A
+61 132265
The manager was very rude, unhelpful and condescending towards me today when I approached her with an unusual inquiry. I will not be returning to this branch, or NAB.
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Very helpful digging out old statements I required.
Teller was quick and efficient, but I had to waste time with bank "greeter" asking me to leave the branch, and use their ATM outside in the weather.
Business hours say open, but closed on 27th December. You're a bank, not consultants. You don't get the right to close over the Christmas break. Every other bank is open!!. You should be open every day of the year except for public holidays and weekends. Pathetic
If I could give this zero stars I would. Went into the branch to close and joint account with my partner. Could not have had a more rude and nasty teller. Truely terrible customer service.
Trading hours are wrong
Lady called rose is so rude
Deli
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