York, United Kingdom
Briergate, Haxby
N/A
+441904760629
My mother has been a resident at Ivy Lodge for about a year, and describes it as ‘ the best there is’. From the very start she was made to feel welcomed, and nothing was too much trouble. Her own en suite bedroom is bright, well decorated and she is able to make it her own by hanging familiar photographs to remind her of the family. Downstairs the seating areas are comfortable and stylish, and once again beautifully decorated. The home has a clean bright atmosphere. Ivy Lodge has an in house chef and the food is described by my mother as varied and tasty. All the staff are well trained, welcoming, friendly and knowledgeable about the residents. In normal times there are weekly outings and activities. Communications from the owner about safety measures since the pandemic have been detailed and sensible. Recent visits from relatives have been by appointment only, outside with careful social distancing. So far, we are reassured to know that there have not been any Covid cases amongst residents or staff. My family feel happy they my mother is being.very well cared for and is in a safe place.
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My mum decided she need to go into a home about 6 years ago and we visited several. Ivy Lodge seemed clean and well run so we made the choice and we have never regretted it. Mum's condition has deteriorated over time and the staff have been superb in looking after her, they are always cheerful and kind. Since the new challenge of Coronavirus arrived the home has been run with the safety of residents as the foremost consideration, the rules are strictly applied but only because that's the right thing to do.
My Aunt has been in Ivy Lodge for4 months and thinks everyone is lovely. We have not been able to go in since she became a resident due to lockdown, however we have been kept fully informed and in touch with her throughout this time. Nothing is to much trouble and now we have been able to socially distance visit outside. There are lots of activities and every body is kind and helpful. We fully recommend this family run home.
I have worked at Ivy lodge for nearly 10 years and have loved every minute of being part of such a lovely team. We all aim to give the highest standards of care and our residents and their families are our priority. Ivy lodge is a home from home where we have many activities including baking, flower arranging, arts and crafts, cards and board games, regular entertainment and regular trips to local attractions plus much more.
I am a carer at Ivy lodge, I must say what a happy and enjoyable place to work. As well as it being a family run home it’s a family environment for both staff and residents. I look forward to going to work.
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