Jackson, United States
310 Brooklyn Rd
N/A
+15175368202
A quality job every time.
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They should be called "Un Quality Glass". Have used them in the past for projects for my customers. I'm a contractor and will spread the word to avoid at all costs. Was out of town and had a window break,my sister called them to replace the glass. Installer put it in crooked and off center. Returned and fixed it. It was several hours later that I found glass broke in my driveway and lawn. Was told they would be back to clean it up. DIDN'T ,so I had to do it. When I called to address this issue the next morning, was told rather rudely that the technician said he didn't drop any glass. Dropped off the broken glass in a bag this morning and told them to check it against the glass they took out.
Im not impressed. They came out 4 days ago to measure the window, he said I would get a call or email the next day. Nothing. I call yesterday, says he will have the office lady call me with the estimate. Still nothing. Either you want the business or not...apparently not. Im definetely taking my business elsewhere. Very unprofessional.
The owner Dale treats his workers very poorly.
Nice guys. Perfect pricing!
Brought in measurements for window screens did a fine job good price.3 stars because this is only first time here.
They had a school emergency, delaying my repairs by more then a week. They didn't even bother to call and let me know. My window was shattered, and my Home left open. Not organized no consideration to their commitments. If they promise, you still may not get it.
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