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Acura of Orange Park

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Jacksonville, United States

acuraoforangepark.com
Acura dealer· Auto repair shop· Brake shop· Car battery store· Car dealer· Car repair and maintenance· Oil change service· Tire shop· Car finance and loan company· Car leasing service· Motor vehicle dealer· Truck dealer· Used car dealer· Used truck dealer

Acura of Orange Park Reviews | Rating 4.5 out of 5 stars (5 reviews)

Acura of Orange Park is located in Jacksonville, United States on 7200 Blanding Blvd. Acura of Orange Park is rated 4.5 out of 5 in the category acura dealer in United States.

Address

7200 Blanding Blvd

Phone

+1 9045443525

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireCar washOil changeRepair services

Open hours

...
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Sarah Thomas

BUYER BEWARE: If you are purchasing please look at the numbers and beware of the charges related to \The Protector Package\ which are significant. I purchased my car two years ago. The dealership was charging for \The Protector\ Package which was a treatment for paint and leather that could be used every six months. In negotiating I was told this was not able to be removed but could be used at other Acura Dealerships ( I knew I may relocate in the future). Now that I have relocated I am told this is specific to their dealership. Clearly this dealership cannot be trusted. This is just another way they up the prices and make money off of you! The fact that no other Acura dealerships I have found offer this causes me to question this package even more. In response to Acura of Orange Parks comment about contacting their GM to discuss/resolve: I attempted to discuss this with Mr. Kuhn already. He did not respond to my email. A few days later I called and spoke with him on the phone and he did not call me back as he assured me he would. He has my contact information. After your comment I have emailed him to let him know I am available should he wish to discuss further. Unfortunately, my impression thus far has been that it’s not something for your dealership to be bothered with. Should the dealership correct this issue I will update accordingly.

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Marcia Robinson

Come see me for a great deal on 2019 and 2020 MDX, Guaranteed up to 10000.00 off. No better deal for these new vehicle. I'll match or better any other offer.

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ODP !!!

DO NOT BUY FROM HERE. I purchased a car in 2018. They notified me a couple months later that there was some discrepancies with my paperwork and they needed to make a new contract. I went in and signed not giving it a second thought. Fast forward to 2020, I totaled the car and was under the impression that I had GAP insurance. However, my GAP had been canceled and taken off of my loan. In hindsight I should’ve read the second contract thoroughly but that doesn’t take away the fact this dealership is practicing deceptive and shady business practices. Please read your contracts THOROUGHLY and make sure what they are telling you is the TRUTH. The employees at this dealership are morally and ethically bankrupt.

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Crysta Jones

*UPDATE* Thank you to Andrew Risko for making everything right and doing whats right when management didnt seem to even care! Its sad when a salesperson has better customer service Andrew is the only reason my car got taken care of he definitely went above and beyond to make sure everything got taken care of and rectified *ORIGINAL* I found a vehicle from one of their locations out of town , which I had to have transferred from. when I inquired about the vehicle I wasn't informed of the damage done to the rear bumper once I signed papers and put my down payment the damage was brought to my attention I asked them why I wasn't told about it and they said they had no idea either and promised it would be fixed since its not my fault. It was a rushed job and not fixed properly. Tbh i could have gave a child some white out and called it a day because thats what it looks like. Trying to get a hold of management is like pulling teeth. I have left messages for the GM Phil numerous times as well as Dan one of the sales managers. I get told they'll call me back and don't hear back. This has been the WORST car buying experience for me EVER. Im 100% disappointed In management.

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Michael Asencio

Had warranty work done and took over a month of me calling them weekly for a part to be delivered and them telling me that it’s on its way and it’s taking longer due to COVID...understandable 3 weeks go by with 1 phone call a week following up. The last week I called I spoke with someone else and they told me it was never ordered. Gave them a second chance and was interested in buying another car from them only to be left at someone’s desk for an hour when that salesman went home for the day before I even got there. Even put a 500 down payment and was just waiting to sell me car to buy a car. Tried to get a refund and can’t get a hold of anyone to refund me. Keep getting told they’ll call back and not any surprise no one calls back. After over a decade of my family and I getting cars from I can guarantee I will not go back

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