Jasper, United States
4195 N Wheeler St
N/A
+14093847523
Bought a John Deere tractor from there very nice people to deal with
like
So Basically what you are saying is, if you don't sell the equipment you don't really want to repair it because you wont make money off of it. That's not a very good policy because not everyone after the buy somethings lives in the same place forever. I guess we should all be your 39 year customer to get good service from you.. Sorry that's the only way you go the extra mile. Looks like to me you would do all you can for every customer. You never know when they might just turn out to be a 39 year customer also. And possibly buy more equipment from you so you can make money off them too. WE took our Gator for Service it was the 3rd time to a John Deere Dealer the 1st 2 times were in Houston at the Brookland Dealer on West road and they did not repair the cluck that has been an on going problem. So we took it to the Jasper Dealer in July for them to look at the problem and get with the home office for advise. In stead they just fixed it with out calling anyone not even us. When we got there to pick it up they said it's 1600.00 for the repair. After about a month of going around and around with them and the corp office they say we owe for the labor they will wave the parts. I cant believe this process and how they can expect you to pay for something you didnt authorize them to go ahead an repair. I can assure you we will not be back there.
Great facility ,parts guys are super, and they always find what your after
Reminds of a small town hardware store from back in the day. Everyone was very polite and professional. I brought my SXS in for work and I definitely recommend them for your SXS work. I drove an hour to have my work done and so glad I did.
️ DO NOT TAKE TOUR TRACTOR TO THIS PLACE!!!!! We took our tractor to have a seal replaced. They quoted us 210, then when they finally had it repaired, they changed the price to 420. When we arrived to pick it up, they said we owed them 520. Also, they kept the tractor for four months. If I could give them a zero star rating, I would. I am also reporting them to the BBB.
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