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Jim Coleman INFINITI

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Bethesda, United States

jimcolemaninfiniti.com
Car accessories store· Car finance and loan company· Car manufacturer· Used car dealer· Automotive And Vehicles· Infiniti dealer· Car dealer· Car leasing service· Truck dealer· Used truck dealer

Jim Coleman INFINITI Reviews | Rating 4.5 out of 5 stars (8 reviews)

Jim Coleman INFINITI is located in Bethesda, United States on 10400 Auto Park Ave. Jim Coleman INFINITI is rated 4.5 out of 5 in the category car accessories store in United States.

Address

10400 Auto Park Ave

Phone

+1 3014764270

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car washOil changeRepair services

Open hours

...
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Sharon Felzer

Beware of unbelievable added charges at the end of your lease! I leased a car from Jim Coleman, and after 3 years I returned the car with a total of 8000 miles. Regardless, I was charged nearly 400 for a nick in the bumper (operative phrase, bumper). The employee said to me, straight faced, "If you had bought another car, we wouldn't have charged you for that." Wait, what? Isn't that sort of corrupt? THEN , several months later I just received another bill from infiniti with a "disposition fee" - the equivalent of a MONTH's lease. When I called and inquired about this, the gentleman said, "Oh yes, if you had read the fine print, it said that if you don't lease another car you get charged a disposition fee!" SO BEWARE. Nearly 1000 worth of charges that wouldn't have been charged if I had leased another car. So you might want to GRILL the salesmen to make sure that the cost of the lease will multiply at the end if you decide not to lease another car. Extortion seriously. Per your request to reach out, I've noted you can call me but the only person who called was literally someone who started out the conversation with, "Hi, What can I sell you today?"

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Vince

Infiniti Service center was very friendly and gave me great service. I’m writing this review March 2021 still during the global pandemic. Whether we like it or not, we have to wear a mask. Plenty of signs, warnings and hand sanitizers. All the norm for this time. But what is not cool is there are a few salesmen that wear a mask like a chin guard. Heck, one guy had a bulldog sculpture in his office that’s wearing a mask, but he himself couldn’t wear one correctly. Personally I’m gonna stay away from waiting for service and just do drop off next time.

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Jonathan A

Brought my vehicle in for service the other day and it was amazing. Fantastic experience thanks to Danielle Watson.

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Ali Gokce

This was my first oil change. I bought the car new 6 months ago from Jim Coleman Infiniti and it was a great experience. However my experience with service was a strange one. Paperwork indicates & I have been told tire rotation done. I don't know how they did it without using the wheel lock and they did an amazing job spreading the break dust back to the front tires. . Obviously no rotation was done. They said complementary car wash but inside was not vacuumed for sure and I had to wipe off greasy fingerprints from the hood. Plus I had to move all papers and plastics they left inside myself. Only good thing was 1st oil change service was free.. Sales was great but I don't think I am coming back again for service.

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jon gonzalez

Spent weeks looking for a Black on Black 2018 Infiniti Q50 3.0t AWD w/ essential package and this was 1 of 20 dealers in a 200 mile radius that had one. I just want to say that I drove 200 miles (Hoboken, New Jersey) not only because they gave me a great deal but they treated me with respect as if I were a human being and not just another dollar sign walking around. I negotiated with Cesar Yanes who was fantastic to speak to because he kept it real with me the entire time & was just a genuine guy (you could tell). Stanislav Odnolok made sure the car was to my liking and constantly asked if he could do anything else for me. Financing manager Jass Dzinic explained everything and got me some of the lowest used car rate loans (I was surprised haha). This is the most important thing: I’ve been to dealerships in NY , NJ, CT& PA, by far they were the nicest over the phone & in person. Great staff. I hope everyone experiences their buying experience the same way I did. Thanks again Jim Coleman Infiniti

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Michael Foley

This place. Go there and buy a car you won't be disappointed. After much research and looking I purchased a pre-owned Lexus 460 here and the service from Irina and staff was superb. My car looked new and was above and beyond expectations. Nice job.

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Arvind Singh

The sales person that took care of me was excellent. Kirk Saraydaroglu did an exceptional job and had great service. He was thorough, respectful, and understanding. Purchasing my vehicle was a great experience here, thank you Kirk!

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Mitch Harvey

Always friendly, accommodating and easy to deal with, Very pleasant facility and treat customers as if they were the only one there which the way they schedule, most times you are getting personalized attention. Never feel rushed or like I'm wasting time. They get you in and out very quickly. Truly one of the best automotive service departments in the Metro Area.

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