Johnson City, United States
2606 N Roan St
N/A
+1 4232824011
It was an okay Hotel if you just go spend the night or two me myself I prefer stay in kitchen app when I'm working away from home
like
Love most ALL of the people there except ONE!! He is rude and obnoxious! Likes to call you a list, when YOU ARE NOT! Should not be managing a hotel if he does NOT know the facts of a situation. I am a honest person,have used Wyndham Hotels for years! Love them,,but have no respect for people who do NOT know how to deal with the public!!!!
Last minute need to grab a hotel at 1130pm on a Friday night. The rate was not bad and I really just needed a bed to sleep in. The hotel was an older facility set up like a motel. The room was clean and looked like new carpet had been recently installed. The beds were double beds, which was fine since I was by myself. The furniture in the room was definitely old and outdated, but nothing was broken or too beat up. The air unit worked fine and even though this was an older hotel and an older room, there was not any mustiness or odors at all. The bed was pretty comfortable but the frame was low to the ground and a little noisy. The bathroom had old subway tile but it was clean. Little bit of dirt in the shower and the fan in the creaking has some rust forming. The water pressure was pretty impressive and even though the shower head was definitely a very old model, it was very good. One of the best showers, I have had in quite a while. Due to covid, the breakfast options were limited and you could only take out food, no dine in. Breakfast consisted of coffee, juice, milk, cereal and other prepackaged muffins or pecan twirls. Overall, the place was clean and half as much as the local Holiday Inn or Hilton Property. It met my needs.
Can I do a negative star.......... when we arrived to the hotel around 9 pm after a long day of traveling we unloaded our car we walked into the room and was greeted by cockroaches and a cigarettes' smoke smell. We spoke to a manager who attempted to find us a new room but it was to late, we were able to get our money back and had to frantically look for a new hotel during a busy race week. We are very disappointed and will not return.
Me and my husband went here because we had to take our godbaby to the children's hospital and it was absolutely disgusting. There were cockroaches and the room we got was filthy!! The night stand was knocked over, the lightbulbs were all burnt out, and the trash cans were knocked over with trash all in the floor, the beds were a complete mess as well. We went to the front desk to get our money back and to show them pictures of the room and the manager contemplated not giving us our money back! It was ridiculous and we will never go back here again. Just to add we immediately came back to the front desk and did NOT stay hours we didn't even stay for 5 minutes. Also, you might not rent rooms as described but you sure tried to rent one to us I literally have the pictures posted to prove it!
I am always treated with polite service at checking in, & out at this hotel. The room is clean, and enjoy my stay there when I have to stay overnight as I feel safe there especially when I am traveling alone . the staff are friendly, polite, towards their guests.
Love the hotel they have certain rooms for pets so no problems there
Could use a good cleaning. Last day had to ask for clean towels.
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