Johnson City, United States
204 Sunset Dr
N/A
+1 4232835400
Final Resolution: No compensation for the loss of my suit has been reached due to the owner asking for my family to lie about our experience with his business. Full review below. I brought in a suit to be dry cleaned. When I came to pick up the suit, a few days after they said it'd be ready, they couldn't find it. The owner claims that I picked it up previously, which is a bold faced lie, hasn't reached out to me to resolve this problem, and does not seem to ever be on site to be spoken to. In response to reply: Neither I, nor any of my family members collected my suit. I still have my claim ticket and no suit. After this long of time, I am looking to get the replacement value of my suit, so I may have a suit to wear to job interviews. Response to reply edit (#1): Yes, I would like your help in acquiring a new suit. That is why I am asking for the replacement value. You have been given my contact information multiple times. I expect to recieve a call from you by the end of the week about this.
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I have been taking my clothes here since January 2017. They always do a fantastic job and quick turn around. The only two issues ever were that they damaged two of my dress shirts. The manager pointed it out to me PRIOR to my picking up the shirts and offered to pay for a replacement. I went to Belk's and bought the shirts and they provided me FULL credit for the cost, PLUS, cleaned them for free (same scenario both times). Always a pleasant staff and professional attitudes. HIGHLY recommend!
Awesome place and people excellent service!
Two day turn around on wash and fold? Not good for visitors. Have always found same day in other towns. So never got a chance to use their service. Parking was fine, another review mentioned it was difficult.
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