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Great American Cookies

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Johnson City, United States

greatamericancookies.com
Cookie shop

Great American Cookies Reviews | Rating 3.8 out of 5 stars (8 reviews)

Great American Cookies is located in Johnson City, United States on 2011 N Roan St Space F-5. Great American Cookies is rated 3.8 out of 5 in the category cookie shop in United States.

Address

2011 N Roan St Space F-5

Phone

+1 4232822444

Service options

In-store pick-upIn-store shoppingTakeaway

Accessibility

Wheelchair-accessible car park

Open hours

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J

Jessi Lewis

Just wanted to give some praise for the excellent customer service at the Johnson City Mall location. My husband picked up a 16" cookie cake for my birthday this morning, I cut a small slice for me and our toddler at lunch, and then our toddler dropped the entire thing face-down on the floor trying to carry the box to ask for another piece. My mother went to order another one explaining what happened and they replaced it for FREE. She explained repeatedly that this wasn't the store's fault and she didn't expect them to do this however they insisted. So, thank you to the employees/manager working the store today for exceptional customer service. We truly appreciate you going above and beyond.

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Joshua Gouge

Ordered a Valentine's Day cookie through Door Dash for my wife. She found a hair baked INTO the cookie. Called for a refund and was told to call Door Dash for a full refund (not what I wanted; Door Dash did their job). Tired of dealing with companies who just pass the buck and point fingers. Why couldn't they just refund my money? Enjoy having these pics out there, GAC!

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Aaron Hale

Cookie was great. Checked my bank account. Charged 5 separate times for 1 cookie. Waiting on an answer. They are in no hurry to assist me.

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who_dat_is_ T.T

Chocolate chewie has to be the best cookie ever, no competition.

C

Christa Feathers

My son in law purchased a cookie cake for my daughter's birthday and after we ate one piece, my 2 year old granddaughter got it off the counter and dropped it icing side down flat on the floor. I called to order another one and explained what happened. When I went to pick it up, they gave it to me for free. I told them I expected to pay for it per it wasn't their fault but they still gave it to me. I never expected that so we purchased another cookie and a slushie. JC Mall location, Johnson City , TN. 5 stars

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J Lyall

Great cookies but a little pricey!

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Melissa Johnson

Love them. So yummy. I worked for them a long time ago and I loved working there as well. Great place to work and a great place to get your cookie needs.

B

Brandon Herd

mmm cookey

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