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The whole experience with dealing with JTP Joinery from the first contact to the end of the job was nothing but professional. Extremely good customer service and very high quality work. The fitters Nathan and Phil were extremely professional and incredibly clean and tidy. Taylor and Phil kept us updated throughout the project and answered any queries promptly. At the end of the job the work was quality assured by Taylor. We will definitely be using JTP Joinery again. Highly recommended.
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Great quality hard wood windows fulfilling criteria of listed building status and conscientious in resolving some snagging over detailing. Highly recommend. Also provided detailed drawings to assist in my order of a slate windowsill from another supplier.
A great organisation to deal with. JTP Joinery refurbished the sash windows on my grade II listed Georgian House. The process and pricing structure was clearly explained at the time of survey, and a detailed quote prepared. The final price was slightly higher than the quote as additional works were required which were only evident once the windows had been removed. However, I had been made aware of this risk and the fitters showed me what additional work was required before they carried it out. The fitting team was polite, professional and knowledgeable and were always happy to explain and demonstrate the processes involved in the refurbishment. Carpet and furniture protectors were used throughout, and they made an through job of cleaning up each day. Anything that was moved to afford access was properly replaced. The team took time to explain what the had done to each window as it was completed, and made sure we were completely satisfied. We have further windows to refurbishing the next phase of the restoration project and we will have no hesitation in using JTP again.
JTP have just completed all four front windows with wooden frames and double glazing on our 180 year old house and what a difference it is making. The original windows and patio door were very inefficient and let lots of cold in, and now we really notice the difference. Also the sound! It is much quieter now. Great service from the JTP team, polite, tidy, friendly and they went through every step with us, especially as changes had to be made along the way with our wayward shaped house! They estimated correctly the time it would take. I recommend them highly - thanks for a great job.
JTP Joinery have done an excellent job on our windows. Each member of the team has been very professional, the standard of communication and workmanship throughout the project was excellent. It was great to work with a company we could trust and that delivered on price. This is the second time we have worked with them and we highly recommend them.
Deli
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