Crystal Lake, United States
6250-B Northwest Hwy
N/A
+1 8158936376
Good for kidsRestaurantToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Great place for all ages. Clean well kept. Have food and snacks to buy. 13 to bring my 2 year old. The have an area for infants also.
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I'd like to open this saying that my kids really enjoyed this place every time we've been there. Lots of fun for them. My big beef is with the play place inside the facility. I brought my two kids there and while my 2 year old was climbing up the second set of stairs to get to the slide, he slipped between the net on the side of the stairs and the stairs themselves. When i went to go grab him, another kid was trying to help him out (what a good kid!) but ultimately couldn't because my kid was too heavy for him. I wouldn't have thought twice about it until I saw what my son had landed on. It was just a beam from the structure of the play place. There was no net underneath him and if he hadn't landed his feet on that beam, he would have fallen straight through to the ground level. That's when I got upset. I told a seemingly disinterested employee and then asked her if i could show her what i was talking about. She said she never seen that before and would let a manager know. Fair enough. When the manager came out I showed him what the issue was and he also said he had never noticed that before. The manager then carried on with business because it was pretty busy being a Saturday. Now I assume that he will do something about it in the future but then when I was by the ball pit with my kids, another patron of the play place got caught by one of these up ties meant to hold the net in and started bleeding. I could only imagine if that was a child that got caught by one of those zip ties. I sincerely hope the owners of the place take the time to ensure that the safety of the children playing on the play place is a priority. A cut is one thing, but i I would hate for a child to fall through the crack and seriously injure themselves.
So so so much fun. My kids had a blast!
They did a great job with setting up our decorations and were helpful throughout the party. Thank you Jump zone staff!
We had a party here for our 4 year old son and it was a great experience. Kim and the staff were so helpful and ran everything smoothly. I will recommend this place to our friends and family for parties or just some walk in fun with the kids.
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