Junction City, United States
139 E 8th St
N/A
+1 7852381814
Wheelchair-accessible entrance
So, from the past reviews that I’ve seen, I was nervous that I’d get similar treatment as the individuals that gave this a 1 star. However, surprisingly, my experience here was not bad at all. The staff were kind, easygoing, and they’ve assisted me in getting my driver’s license with hardly any issues, only issues came from me hahaha. The ladies sitting behind the desks were all kind, especially the blonde one that usually works in the office by the door. But, if you want to avoid a terrible experience, do your homework and bring all required documents and more, even some that you may think is not necessary. Also, DO NOT use a photo copy of a birth certificate as proof of identity, they will deny it.
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Deserves -10 stars. The fat lady in the middle with the blue hair is the worst. She was rude, didn't give helpful information and then rolled her eyes as the customer before me was leaving, I was hoping I could get one of the other ladies but no such luck. When I walked up she immediately started with her attitude asking what I wanted and it just got worse from there. She obviously needs to quit customer service and join weight watchers instead, maybe that will make her feel better!!
The lady working was juggling 6 Customers and did not miss a beat. Great attitude, willing to go the extra mile for young ones trying to get a license. Really just amazed by this lady, give her a freaking raise!!!!
I found out why this place has such a low rating. The old lady behind the counter is clearly not happy and needs to find Jesus in 2021. It costs nothing to be kind. If you don’t like your job don’t take out your frustrations on these poor kids that have to suffer through the test with your poor attitude. I’m praying for you and your STANK attitude. Find God and a new job. Better yet, retire and sit down somewhere.
Long story short I went to the Riley County location and they lost my driver's license in the mail. I was told I would have to schedule another appointment and pay for a reissue. The next appointment wouldn't be for another 3 months. Monday at 4:14 p.m. (they close at 4:30) the JC office took me in, without appointment, and had me back in my car by 4:21 p.m. So quick, understanding, helpful and truly rectified a situation that they did not have to! If you are in the surrounding area, the JUNCTION CITY office is the ONLY way to go. Great customer service!!! KEEP UP THE GOOD WORK!
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