Enterprise Rent-A-Car

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Junction City, United States

enterprise.com
Car rental agency· Van rental agency

Enterprise Rent-A-Car Reviews | Rating 3.3 out of 5 stars (8 reviews)

Enterprise Rent-A-Car is located in Junction City, United States on 401 N Washington St. Enterprise Rent-A-Car is rated 3.3 out of 5 in the category car rental agency in United States.

Address

401 N Washington St

Phone

+1 7852381093

Accessibility

Wheelchair-accessible entrance

Open hours

...
Write review Claim Profile

O

Orlando page

The location that we rented from has a good selection of vehicles and the sales associates are top notch. The associate Terrell was phenomenal! he went above and beyond to take care of our needs. The only reason I am not giving 5 stars is because of some confusion when reserving vehicles on their website. However Terrell worked tirelessly to get us what we needed, he personally deserves 10 stars.

P

Pam Kliegel

I want to commend employee, Rick Brown, at the Junction City, KS Enterprise location. My sister, Brenda, and I were driving from Missouri to Colorado for vacation last Monday, when my sister's car began having trouble and we needed to rent a car for the remainder of our trip. Sean from Firestone contacted Rick to see if there were any available cars and after a short time, my sister and I headed to Enterprise where we were greeted by Rick who was energetic and ready to help us out. Rick went above and beyond what any employee is probably trained to do, however, the customer experience he provided is worthy of sharing, which I plan to do. THANK YOU RICK!!! My sister and I appreciate your kindness more than you will ever know. We made it home safely and had a wonderful trip. Sincerelly, Pam Kliegel

D

David Peacock

Rented car for a week after about 24 hours I had to take time out of my trip and figure out where to get an oil change since car let me know it was in need of one. Spent about an hour on the phone and trying to figure out where to get one or exchange car for another. First call I waited 30 minutes before talking to anyone, they told me there was not a place near where I was. Next morning I called enterprise nearest me but national place answered in turn they talked to the place I tried calling and told me they had 2 cars there and I could exchange cars also gave me the number and time they opened and closed. I went there even though it was not on my way, called when I was in the town the manager said he did not have a car or talked to the person I talked so not sure who was telling me truth. The other worker there told me the place they use to change oil and had me go there and get oil changed on there account. Not even a sorry from anyone involved. Cost me time and gas to get something done that should have been done before it was rented to me.

A

April Myers

This location is Terrible! So very unhelpful in the rental car process. My reservation was made with a debit card online and upon picking up the vehicle it was explained that a credit card is needed to secure the rental. I have rented 3 different vehicles at different locations in the last year with my debit card so explain this ? This caused a HUGE problem in my travel plans. The location wanted a credit of which I did not have so I obtained a credit card and went to the Kansas City location where I ended up renting from for 300 cheaper ! Don’t waist your time here.

L

Linda clark

I'm glad it's a great place to rent a car friendly customer service

R

Robin Biggs

I love renting from Enterprise, especially from the Junction City Branch. The manager is kind and works hard to get the best deals possible for you.

H

helen haynes

Had a hard time returning car. Hours posted but no one there. Waited 45 mins.and was on hold for 20mins on phone.

L

Leah Murray

Best rent a car service around Junction City. Friendly staff. Ms. Shelia goes out of her way for her customers. And the big guy that's retired army, I'm sorry I do not remember his name will even help sell you a car in you're price range!!! Go try them out!!