Junction City, United States
1425 N Washington St
N/A
+1 7857625777
In-store shopping
Im very surprised there are any good reviews especially on customer service. My husband is soon to deploy so we are anxious to find a new better family vehicle before he leaves since we just had a baby and the first day he stopped by and said we wanted to do a trade in the guy was rude,careless and gave us a price for our vehicle before even looking at it. But regardless my husband was still willing to work with them. They have a genisis iam EXTREMELY interested in and the guy told my husband to come back the next day to check it out. My husband went back the next day and yet again got told to come back tomorrow cause it was only one guy working at the moment. My husband went back and got told again to come back tomorrow because the guy was leaving. So AGAIN we both went back today only to be told AGAIN to come back tomorrow because they were busy making a couple of sales and didn't have enough people working at the moment. Idk what dealership tells someone to come back later. Good way to loose a customer. The staff looks extremely unprofessional and acts careless. Typical hole in the wall dealership. Again shocked any good reviews and my husband had to stop me from going in and snapping after a third time getting told to come back. Especially when dealing with a vehicle i wanted very badly. Cool others got great customer service and left happily but you should keep that customer service towards everyone and also maybe all look more professional. Ended up going to luxury and imports who has a genisis and worked with us and let us test drive it that day and were very friendly and professional.
like
The best customer service of any car place in town!
Anyone reading this, I must tell you that you simply will NOT believe this until you go there yourself! Neal, Adam, and the entire staff are of such a high quality, other dealerships should be ashamed of themselves. From the moment I walked on the lot until the moment I got my ride, I received total honesty and integrity. No blind siding, no slight of hand, no tricks. They treated my friend so well on Thursday that I returned on Monday and bought a vehicle from them! They worked with me and my friend to get any and all mechanical issues fixed BEFORE they delivered the vehicle. And while fixing one issue on my friends SUV, they found another and took care of that too! I have left many reviews of businesses and I feel I am accurate with my words. THERE ARE SIMPLY NO WORDS TO DESCRIBE HOW WONDERFULLY AWESOME THESE FOLKS ARE!!!!!!!!!!! I feel you would be totally insane to pass them by and not see for yourself how amazing you will be treated here. If you have realistic expectations, they will NOT let you down!
Very friendly, honest, good people. Very patient with all of my questions. Even came to my house to help with a problem I had 3 weeks after buying a vehicle. They didn't have to do that, butbit was greatly appreciated. Will absolutely buy from them in the future!!
A well-established family business, they are a class act. My vehicle is pristine, and priced right at blue book. I filled out my finance application on their website, and within 24 hours I was financed! Great service, excellent inventory. Thanks guys@
Deli
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