Junction City, United States
135 E 1st Ave
N/A
+15412342167
Not sure how good the service is, I can only say it took the service manager 7 days to return my phone call. I wanted to have some work done on my 2016 Journey we were in Idaho thought maybe i could make an appointment. Got tired of calling and decided to hesd home.
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The service we have received from the Winnebago service center is second to none. They are the most efficiently run RV service center we have come across in our 30 or more year of RVing. Everybody at this service center goes above and beyond while servicing our Winnebago Destination. Brian, our service technician is wonderful. He listens to our concern and addresses them fully. He has extreme patience. He always makes sure all our service needs are met in a timely manner. Doug, the service manager, has also been extremely helpful. On any issue that has arisen Doug has been quick to come up with a resolution. Your RV would be in great hands if you choose the service center.
They are friendly and try to be professional . They have a great system for picking up and dropping off the coach. We were very pleased with our tech Zach. He worked hard to keep us in the loop. Zach and the office staff went the extra mile to accommodate our skittish cat. That said they are expensive & consider every minute billable - even to excess.
Great techs perform service ON TIME! I had my MinnieWinnie in for about 10 different items that were causing problems and presumably were under warranty. Travis went through my rig with me, noted a few new things I had found since making my original appointment, and fixed them all. In a few cases, Travis realized that simply \putting it back the way it was\ would not address the issue, so he added brackets, screws and caulking to make the fixes more robust so they would endure. It only took a week, as agreed. The dealer just to the south where I bought the rig did similar warranty work, but it took 6 weeks during prime camping season and Travis still ended up addressing some of their repairs further \hardening\ them so they would not give me trouble again. In other words, he fixed it ight\.
This is the place to get your CC serviced. Very good service and fine people. Prices are fair and it is always good to listen to the people who built the coach to start with.
Deli
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