Jurupa Community Services District

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Jurupa Valley, United States

jcsd.us
Water utility company· City park· Graffiti removal service· Recreation center· Sewage disposal service

Jurupa Community Services District Reviews | Rating 2,9 out of 5 stars (5 reviews)

Jurupa Community Services District is located in Jurupa Valley, United States on 11201 Harrel St. Jurupa Community Services District is rated 2.9 out of 5 in the category water utility company in United States.

Address

11201 Harrel St

Phone

+1 9516857434

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Open hours

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Jennifer Garcia

I tried to pay my bill with my Pay Pal checking account. I paid online. It accepted my payment and thanked me for paying my bill. 3 days later I got an email saying that the payment couldn't go through because of insufficient funds in the account. There was more than enough money in the account Jurupa Water Co proceeded to charge me a 50 NSF fee. When I called and asked why, they stated they don't take that form of payment even if my employer direct deposits and most other places do. Yet the payment went through online without a warning. They refused to remove the 50 fee as it is their procedure to charge the account for NSF. I explained the money was in there and the system should warn people that they don't take that form of payment as I wouldn't know unless it indicated so. I told them this is a racket to make more money off people. . They could care less that it is Covid and money is tight as I work for a school district and am out of work and unable to claim unemployment because its against district policy to be able to. Literally no compassion at all! So rude and seriously a racket to get extra money off people!!

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Ginny Hughes

I have a water emergency and have tried calling the Jurupa water district, to shut our water off, they say they are 24/7, but they are not. No one answers the phone. Poor service.

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Jaycie Alaniz

I waited on hold for 4 hours! Yes, you read that right. I asked for my water to be turned on last week and it is still not on. So after waiting 4 hours... I made it to position 5 and was hung up on. If I could give no stars I would. I guess I have to drive there! WTEFF

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MIKE STEIN

New job site at water treatment facility. Close to home.

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Joe Hernandez

WHAT THIS WATER COMPANY IS DOING TO THE CITIZENS OF EASTVALE IS HORRIBLE!!!! If I could give them \zero\ stars I would but, that's not an option. Today I called to pay my bill and because I didn't call before 8am and called at 8:30am, they charged me 60.00 or else they would disconnect me even though I called to pay my bill. Their employees are rude and unsympathetic and they will shut your water off regardless! Their unnecessary deposit fees a just a way to lawfully steal people's money! I've never in my life have dealt with such a heartless and corrupt organization. The City of Eastvale has to wake up and realize that what Jurupa Water is doing to their citizen's is wrong and unjustified.