Kailua, United States
335 Hahani St
N/A
+1 8002758777
Delivery
Wheelchair-accessible entrance
I usually don't like going to the post office just because of the lines and the people there. I never really met a postal employee worthy of a good rating, until now. The folks over at the Kailua Post office are pretty nice. The best part is you don't have to even deal with them. They have a lobby that is always open and has a self serve machine. Big easy parking lot with lots of room inside. I noticed a lot of post boxes, but I didn't get any pricing. Overall experience was above average.
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Mail carrier has stopped picking up mail and only delivers. Ignores mail which requires forwarding to previous residents. Fails to pick up appropriately stamped mail.
My experience working with Angel was phenomenal! She provided excellent customer service and was so kind and professional. It was one of the best experiences I’ve had with postal service. All the employees here have always been great but she provided above and beyond service . Highly recommend this office.
We submitted an official forwarding address on July 1st for our move to a different street in the same zip code of Kailua. They had plenty of time to prepare to forward mail since we moved on the 15th. They basically lost an amazon package for a week, said they would contact me about it once they had looked into it (never was contacted), then charged us almost 8 dollars to “forward” the package to the SAME ZIPCODE. Feels like extortion. We did everything right on our end and then had to pay them for their terrible service.
either the kailua PO or Kailua Storage held up personal mail for 6 months, each blaming each other for the delay which caused undue hardship as it involved rent . also, the replacement postal carrier for retired Robin H., is terrible! mail is consistently late and has poor people skills.
The service here is excellent and it's easy to park. A great little post office!
Sold off my P.O. Box even though I paid for it. Complete incompetence. Been there almost 10 yrs w same address and they won’t correct their mistake their employees directed me to do. These people completely train wrecked my banking and business.
No matter how crowded, the staff is always patient, pleasant and helpful.
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