Kamloops, Canada
944 8th St
N/A
+1 2503767171
Wheelchair-accessible entrance
A simple repair turned into a nine-month nightmare. I needed to get an out of province safety done on an old van so I brought it in. Instead of checking it out and telling me what it would need to pass, they put it in the ICBC system and issued an official fail. This locked me into having all the work (about 3000, although it had just passed an Ontario safety a couple months prior) done in their shop by their mechanic only. After taking over two weeks to find a tail light cover the work was done and the van passed. 13km from the shop the speedometer stopped working again and the van died. I had it towed to a different shop, where it was repaired in an afternoon. The speedometer was meant to be covered by Canadian tire's warranty, so I asked them to fix it. 8 visits, 3 different shop managers and 9 months later the cable has finally been repaired. Along the way I have dealt with openly disrespectful and apathetic staff who have gone so far as to suggest that I should be the one to call the manufacturer and try to track the part down. I have been polite with the staff and I have never lost my temper or been rude. I would not recommend this shop to anyone. That being said, the current shop manager has made me a personal priority and managed to get the correct part and install it within a few weeks of taking the position, despite me being out of town frequently. I can only hope that the current manager Rob will continue to raise the standards of this shop.
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Changing hours of operation is tragic. Cashiers dont smile and encourage return visits and you can keep your ctc money for you know what
The staff are always friendly and helpful, and if they don't know something they radio to ask someone else. The gentleman at the paint area was patient while I asked questions even though the store was busy. Always feel taken care of there.
They have helpful staff. The inventory is neatly presented and up-to-date. The prices are reasonable and there is plenty of parking.
Great station always the fair price on gas and cigarettes. . Great staff! Ann is a sweet heart. .
Deli
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