Kamloops, Canada
555 Columbia St W
$$
+1 2503740358
N/A
Pros: good prices, pet friendly, good location. Cons: offering customer support felt like such an inconvenience to the staff. Although the gentleman who checked us in was courteous but that was it ! For 2 adults staying 2 days, not a single bath towel in rooms , 1 hanger, no coffee creamer. Not a big deal and you can ask the staff to send some, except the lady at the desk ( probably manager on duty ) doesn't want to give you an eye contact. Me and my husband walked passed several times no smiles. You get better customer support when you buy a coffee . A little training will go long way.
like
Nice and safe place
I wish I could rate this place 0 it has bed bugs!! Do not I repeat do not stay here smell like smoke dirty sheets and carpet the girl at the front counter is the most rude person I've ever met unbelievable the service she gives to paying customers I will never stay here again checked out after 1 hour to find a clean hotel that treats you with respects do yourself a favor don't do it I regret the hour I was in one of there rooms
The front desk service is okay but the room is a bit disappointing. The shower curtains had blood on them and you have to request room service. I’d recommend paying a bit extra for a different hotel.
Honestly, their customer service is highly NOT recommended. Spent almost five days without any housekeeping service (oh yes) and if you order food you need to get it straight from the frontdesk, Seriously? a one of a kind hotel.
Worst service I’ve had. Traveling for work, first week I had booked they wouldn’t let me check in upon arrival at 9pm only because the internet was down. Did absolutely nothing to try and accommodate me. Only told me to cancel and go somewhere else. Decided to come back the following week and try again... I left my Amazon fire stick plugged into the tv and called hours after I checked out to have someone collect it and they were of no help, said there was nothing plugged into the tv. Terrible service would not recommend. There are tons of hotels in Kamloops, I’d suggest trying them
The staff at this hotel are amazing. My husband and myself were stranded in town while waiting for vehicle repairs and the staff were so helpful and friendly to my husband and myself. The one girl went above and beyond to help us with our booking.com issues. I can't sing their praises enough! Thank you so much guys! And we got home safe
Had male staff try and come into the room. Once after my husband had talked to them and he came back to check on me...he was in the room when the guy tried to come back. We dealt with management but we really should have called the police. It was creepy. It was not nice. We assumed being a Ramada it wouldn't be terrible but it was bad. Don't do it.
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