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We dealt with this company and found them to be unprofessional. They dishonestly confirmed that they were registered with the ICO which was not true at the time. They were incredibly difficult to deal with and we would not recommend working with them. A number of reviews left on Kent Drainage / KD Pumps are their own employees / associates masquerading as customers.
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Found working with KD Pumps to be a very pleasant experience. After receiving some extremely high quotations to fix an issue with a Grundfos pump KD came in with something of much more reasonable value. Unfortunately whilst the fix itself did not turn out to be simple and led to further problems they remained as helpful and attentive as much as possible until this was resolved which given the current COVID situation is especially appreciated. Their engineers were also extremely courteous and very hard working. I'd have no reservations at all about recommending them.
I found KD on Google following a domestic water pump issue. They could not have been more helpful. Within minutes I had an appointment within 2 days. The engineer arrived on time, found the solution and recommended some further work. He also kindly popped round to my neighbour who had a different issue. I would recommend KD anytime.
Very Professional company from start to finish. Guys were punctual and knew what they were doing. Site was left clean and tidy. Will definitely use again. Thank you KD Pumps
Great Company, have used KD Pumps numerous times. Professional, efficient, very knowledgeable and great value. I could not recommend them enough!!!
Very pleased with the service and price
Excellent customer service, friendly and competent engineer, responsive and proactive. Well done!
What a great company, I called KD Pumps when our drainage sump pump stopped working. Their engineer arrived within 2 hours and made a temporary fix lending us a pump free of charge. 2 days later the same chap returned and installed the new pump. Great service from start to finish, very reasonably priced. Will definitely recommend.
Deli
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