Keller, United States
700 N Tarrant Pkwy suite 108
N/A
+1 6823330201
Kerbside pickupDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeComfort foodKids' menuQuick biteSmall plates
We had a lovely brunch at IHOP today! Thandi was our server and she did a great job of keeping our drinks full (which can be a challenge with how quickly I go through coffee) and stopped by several times to check if we needed anything. The food was hot, came out quickly, and was exactly what we ordered even though not all of it was actually offered on the menu. I know this location had some issues early on, but it's time for folks to go back and give them another chance!
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Luis was a fabulous waiter. He went above and beyond what is normal customer service. He even provided a "go" cup of coffee for each of us. Next time we go back I want him to be my waiter. Parking was crowded but easy to find a spot since it is associated with the Lowes parking. This IHOP will surely be a hit with the younger generation at night and the older generation in the mornings, especially the weekends.
The food was good. The service was good.. The server Maria needs to smile even behind the mask and get happy. Service does impact tips to a waitress/waiter. We will go back.
For the last month and a half we have been going to this IHOP every Saturday night. The staff is awesome. Couldn't ask for better service. The night manager Rebecca is the amazing. They always check on us and make sure everything is perfect.
The wait on the food was unreal and the portion of the food was a complete JOKE
I ordered online went to pick it up and after waiting for awhile I called. When the phone was answered I did have an attitude due to being hangry. However my food was brought to the car by a very nice young lady whom was super nice and apologetic for the wait. The food was still hot when I get home. The cheesecake pancakes very good. Will order from them again.
Went in on Sunday evening May 9th around 6pm. Took a moment to be seated and the young lady said I will see who has this area - Did not ask us what we wanted to drink or anything... 10 minutes later still nobody cam e to the table and someone else came in and they seated them and took their drink order. So we go up and left! Sorry, Keller deserves better than this!
My wife decided we were going to try IHOP at this new location. We went in and stood there waiting to be seated, we were the only ones standing there. It took 10 minutes before the manager came out and took us to a table, along with our eating utensils. Waited for almost 20 minutes for a server to even acknowledge we were there. He asked what he could get us, I said menus, we hadn't even been given one and when it did come we were shocked to see it was a throw away piece of paper with fonts so small we could hardly read it, I think it was because they did not want anyone to see the prices. Waited for almost 30 minutes for food to come out, it was ALMOST warm it had been sitting so long. They check came real fast though. Wife paid with cash and we found out young people do not know how to make change. Amount given back was a dollar short and it took him 10 minutes to get back. He was short a dollar on the tip. Will never go to another IHOP, they don't even have the condiments on the table anymore. PITIFUL IS THE BEST THING I CAN SAY ABOUT IHOP ANYMORE.
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