Keller, United States
4500 N Tarrant Pkwy
$$
+1 8174852547
N/A
Kerbside pickupOnline careDeliveryDrive-throughIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Passport photos
This specific Walgreens has gone downhill over the past several months. Especially in the pharmacy. Anna there is wonderful and the only saving grace outside of the pharmacy manager. However with that said I have two specific maintenance medications that I order every two weeks for one and every month for the other. They never and I mean never have them in stock anymore. I have taken these medications for years and have always ordered through them. I ask each time why they don't have it in stock and I get the same tired response, " the system is supposed to reorder automatically when we use the last of it but for some reason it hasn't." OK, a couple of times, I get it but after months why hasn't it been addressed and fixed? I can't be the only person facing these delays. So again why hasn't it been addressed and repaired if a malfunction in the system? As we all know insurance will only pay for medication at a specific time so I can't reorder a week or more in advance and then wait to pick it up because it would be returned to stock. Recently, I sent in a order online only to find 3 days later when I called to check on it that it hadn't even been ordered. The tech checked to see if it was in stock when I called, 3 days later! Good grief. I have now transferred all remaining maintenance medications and do not recommend this specific store at all. The staff in the pharmacy with exception of two, Anna and the manager are rude, unhelpful and act as if you are putting them out to do their job. I would avoid at all cost if you have a urgent need for medicine, chances are they won't have it or if you have maintenance meds that need to be refilled on a timely basis. This has been my experience and I have been a customer of this location for over 15 years.
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Nice Staff, but a terrible printing job. It finished 2 hours after anticipated, and when we called they said they we were the only print job they had (80 postcards in b/w). I was fine waiting for a nice product, but...the quality is awful. We lined everything up in the app, and left an extra border around everything, but they are all irregular! There is a huge extra margin on the top of most, then they cut off the bottom, or sides- but in different parts on each one of them. Some postcards are missing part of the side, the bottom, the other side, there was no way to tell how to fix it because they are all different and wonky. I do graphic design for a living, but wanted to try their same day print services for quick family stuff. Never again.
Very sweet pharmacy section. They always get my prescriptions handled quickly
In the store the people are great and help you a lots. But on the web site it is temporarily down all the time. I go into the store and they help me a lots but I had rather do it at home and go pick them up.
The cashier at front was polite and friendly. I found what I needed. But the website is misleading, due to pricing on website are low and at the store it’s double the price. Since you already googled it on the site because you need it, you are left with no choice to purchase.
Not sure why the negative reviews. The store is always clean, I've never had a significant wait at the pharmacy, and everyone I've ever interacted with at this store has been helpful and friendly.
I am pregnant and needed a flu shot per my doctor so I decided to try Walgreens. They were not busy at all and there were no other customers when I got there. I still had to wait for about 10 minutes before the pharmacist came out with the shot. I understand that sometimes there are things going on that I’m not aware of so I gave her the benefit of the doubt. She asked me which arm I would prefer and I asked “will it make my arm sore?” I am aware that some shots make your arm more sore than others. She responded “well it’s a needle going in your arm”. I found that really rude, it seemed like she was having a bad day and I really tried to be friendly but I will definitely not be going back. Normally I’m not one to leave negative reviews, but when it comes to something like a flu shot, knowing that parents are taking their children, some of whom are scared of shots, I just feel like someone in this profession should be a bit more friendly.
This Walgreens needs to address their pharmacy issues. They’re never stocked with the medicine our PCP prescribes us. Their pharmacists always look annoyed to do their job. It’s actually quite annoying. I’m taking my business elsewhere.
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