Kelowna, Canada
11-1470 Harvey Ave
N/A
+12508681033
Service and suit shipped quickly and their marketing team was wonderful to work with on a styled shoot for Rocky Mountain Bride! Thanks again Black and Lee
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There weren't any major hiccups with our order and all the groomsmen looked fantastic on the wedding day. Early on there were a bit of complications with partner stores passing the measurements along to the main store. I'd recommend that people call both the main store and partner stores after the measurements are taken to make sure they're passed along. For Black and Lee, I'd recommend you have at least one drop off hour on the weekends. Our wedding was on Saturday of the long weekend and the store didn't open until Tuesday. We had to rearrange some plans to make that work. A daily 'drop off hour' would make life a lot easier for the customers. That said, I'd definitely recommend Black and Lee.
Great service! Did more than what was required of them. I needed a tuxedo with very little notice and they were able to accommodate my request while getting me exactly what I needed. Thank you!
I would have a hard time recommending Black & Lee to any family or friends in the future... Two out of seven of the suits for our wedding did not fit correctly, and had to be rush ordered mere days before the wedding in order to come in on time. Understandable. However, the customer service was horrendous. An apology goes a lot further than excuses do, and in our case, we received many excuses, and no apologies. The staff member we primarily dealt with was rather rude, and we were quite disappointed with their service. That being said, the suits did look great, but I will not be recommending this business for future events, due to the attitude and stress they added to our situation days before the wedding.
Great service for my groom and his groomsmen. We had one groomsmen down on the Coast and they made the process very easy and made us confident in our choice! Not to mention we had our little son as our ring bearer and they made sure to fix him up with the perfect bow!
Deli
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