Kelowna, Canada
2656 BC-97
N/A
+1 8774565770
Good location, very spacious and comfortable room, good size bathroom and bath tub, a bit noisy with housekeeping cleaning but not much we can do. You have to book in advance to use the pool, it is very small and it doesn't have a deeper part. Jacuzzi was always busy so we couldn't use it. For the check in we had to wait for a bit in the line, it was quite busy. The hotel overall and its service is great.
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So we were looking for something in a low budget but definitely good so we don't have a sleepless night. I booked here from their website it was a good deal with breakfast. When we arrived there the Janet was so good to us even upgraded our room since we mentioned we were there for our anniversary. All the staff we came in contact with were so good and nice. Good cleanliness,social distancing. There was nothing I can complain about. For breakfast you go down stand in a queue and you get your breakfast to go either to eat in your room or wherever your choice. Parking lot is also safe and fenced, I am mentioning this as there was another hotel where people were concerned about their cars. Definitely a good place at a decent price.
My husband and I visited Kelowna from Vancouver for our anniversary. We stayed at their honeymoon suite and absolutely loved it. The high ceilings and windows are gorgeous. You really can't go wrong, especially for the price. The staff was friendly and pleasant to convetsate with. We thoroughly enjoyed our stay. Thank you so much!
Nice comfortable bed. Covid protocols in place to keep everyone safe. Breakfast minimal (not a great selection). Shampoos etc not top quality.
They lock the front door all the time which create an amount of people between doors that doesn't respect social distancing. The woman at the front desk try to do her best, but helping a client while opening the door all the time doesn't help on the overall experience. (Cut speech, not concentrate, always an eye on the door, etc) Smiling staff and greetings looks like an option for most of the staff. Breakfast system is broke. Staff doesn't know options that they are offering so you have to ask what's in every boxes. That create a long wait just for a muffin. Avoid reheat Egg sandwich.. better go to Tim Hortons. So far, not the worst confort inn I went to but we are not that far. Hope next time experience will be better. And thanks to this employee (a guy) on morning of April 4 that was able to understand most of the things mention here with a smile. Keep this guy !
Great hotel with amazing staffs that works in the hotel. They went above and beyond with my request! Will stay again for sure .
I dropped off a gift for my grandson's 5th birthday to surprise him when he got to his room. They were very accommodating. He was so happy and excited especially since he could only be there with his immediate family for his birthday this year. He loves the water slide!!
Very nice 4 star It was close to all areas Good professional staff and rooms were clean and roomy. Would definitely tell others and recommend.
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