Kelowna, Canada
1815 Kirschner Rd #100
N/A
+1 2364202803
Toilets
Wheelchair-accessible toilet
Most amazing place ever. The staff are so friendly and great there is even an off staff dog who is the MOST friendly loving dog ever. I was happy from the moment I stepped in the door. I made an appointment one day and came in the very next day to speak with a nurse practitioner who helped me with absolutely everything. Went above and beyond to get everything I needed done. This place is incredible and they have so many resources for youth available. I would highly reccomend this place to any youth in need of any sort of help
like
Lovely place and amazing people
In my own experience and those of my loved ones, the people working front desk perhaps need a refresher in how to interact with individuals who may be in crisis or a similar sensitive situation. My significant other was turned away and dismissed when he tried to obtain information to get help for his own mental health, and I witnessed the same thing happen to others on more than one occasion when I sought help for my own struggles. For a facility claiming to be geared towards helping youth who fall into the cracks in the system, they don't seem to be living up to their claims. Very disappointing.
Worst experience! It is a blessing to have the services available to support the youth, however the front desk staff are insulting, condescending and make it an uncomfortable and demeaning processes for the kids and parents! For a place that is supposed to create big impact on the confidence and self esteem of kids- it is terrible that the 3 female front desk staff members, destroy the opportunity of what could be an amazing situation for the youth. My experiences have been negative & left me feeling Seriously insulted by the shameful behaviour, words and actions of these women. No one should not have to sit in the waiting room listening to their judgements, opinions and mocking of youth that are coming in for help. Many other complaints have been mentioned in the reviews about these women! It’s TIME for something to be done about their behaviour! If business and community are fundraising to create this opportunity for youth, the implementation of positive, friendly, educated staff needs to be a priority.
I was at the Foundry in Kelowna today at 3:30 pm on September 10th 2019. The front desk blonde long hair woman is very rude I tried many time to get help but she is always very rude I left in tears because of her speaking to me very rudely and she didn’t wanted to even listen to me. So terrible for a place where you should be nice and kind why is this person working there if she has such a rude attitude . Very disappointed
thank God for Foundry they are amazing and have been very helpful in every possible way.They should have places like this for support in every town.My daughter attends a support group there every week and they have really made a positive difference in her life.Thankyou to all of the staff at foundry Kelowna for being so great!!
Very disappointed with the services at Foundry. I was turned away by the woman at the front desk after trying to get some help. Even after having a doctors note, I still was unable to recieve the support and help I need. I left in tears frustrated and feeling worst than when I walked in. Mental health is no joke and not something to be taken lightly. There are people out there that need support and help, and all they get is someone turning them away. If I was feeling suicidal that definitely would have done it for me. This is not the support they advertised, and it is very difficult and a long process to just be seen. The most they will do is send you to mental health which will send you back to foundry if you’re underage. It’s all very frustrating and discouraging. Take mental health seriously and stop treating people like they are just another number. These thoughts and feelings are very real and countless people try to deal with them on their own without proper support.
friendly, caring staff and a very welcoming environment. usually quiet. it makes me feel safe and protected. very respectful of names and pronouns.
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