Kelowna, Canada
2271 Harvey Ave
N/A
+1 2508603836
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Repair services
My mom purchased a ring for me for Christmas, and within a day, one of the prongs holding the stone came off. I was shocked to see the ring couldn’t handle been worn for less than 7 hours! But things happen, so my mom chatted with Peoples customer service online, and was told to bring it in store to be repaired. The older woman, who I’m assuming is the owner, or atleast acting like it, was quite rude. And basically told my mom they couldn’t help her. Either return the ring or pay for the repairs herself... she just bought the ring a few days before Christmas! This shouldn’t have happened, but it did. The worst part, is the customer service! Sorry, I should say, LACK of customer service! Ring has been returned and my mom will purchase from another jeweller, less learned. Don’t shop at Peoples \u200d️
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I bought a ring from their website for 160 tax. It took them over a month and a half to ship the ring. It broke within four months. They tries to sell me a \jewelry protection plan\ to fix the ring for 70. Go somewhere else, awful customer service I will never deal with people's again.
Do not order anything custom from peoples online. They’re horrible at providing actual updates on your order. Ordered a necklace almost 2 weeks ago and still no idea when it’s going to be completed. They just keep changing the status to “will be completed today” but it’s been like that for over a week now. And Customer support can’t tell you anything.
Peoples is definitely my go to Jewelry store. The staff are terrific
Friendly helpful staff enjoyed my visit
Deli
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