Kelowna, Canada
410 Banks Rd
N/A
+1 2508609626
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I’ve spent some decent money at this store previously as they have a good selection and nice showroom. But I just stopped in this morning as I am wanting to replace some exterior lights. I wandered past FOUR different salespeople and not a single one asked if they could help me. Only one person said “Good morning” and everyone else pretended I was invisible. I definitely was seeking some assistance. Not coming back here!
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Great store and staff. Just wish there website was more user friendly. Searches should be able to be narrowed down.
Nice shop, appears to have allot of options. My wife and I went in to purchase new lights for our home but did not get greeted or ask for help once. There were 2 people standing behind the counter that specifically said while looking at pendant lights “everyone has been helped out there everyone else is just looking.” Spent 15 minutes or so in there won’t return, poor service.
I bought 3 table lamps and a floor lamp last August. Brandy was the sales girl. The table lamp stopped working so I took it there today and she took it to the back to look at it. She came back up front and said 'Come here, I want to show you this' It was a loose piece that I had no idea about, but she took the time to show me what it was and gave me a tool to tighten it if it happens again! Top notch service! Thank you Brandy!
They've got some cool lights. Unfortunately I was just left waiting around for a quarter of an hour while the staff were chatting in the back room. Small businesses close for a reason I guess, I'm not coming back.
Awesome lighting store. Very helpful and knowledgeable Staff. Thank you Bhrook, we appreciated your help.
We are in the closing stages of building our house. My daughter and I have been making regular visits to Robinsons for the past 10 months with a general idea of what we were looking for. The staff at Robinsons were all friendly, knowledgable and willing to help however one staff member Darcy took it to the next level regarding customer service. As he familiarized himself with our taste and thoughts he would assist with more targeted suggestions working with us and make sure we are happy with our choices. Darcy made it a very pleasurable experience. He spent a lot of time helping us to achieve our vision and we are very grateful :-)
They have everything you could possibly want or need for lighting. Always my first stop for stuff like that.
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