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Valley Medical Laboratories - Main Downtown

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Kelowna, Canada

valleymedicallaboratories.com
Medical laboratory

Valley Medical Laboratories - Main Downtown Reviews | Rating 3.7 out of 5 stars (5 reviews)

Valley Medical Laboratories - Main Downtown is located in Kelowna, Canada on 537 Leon Ave Unit 105. Valley Medical Laboratories - Main Downtown is rated 3.7 out of 5 in the category medical laboratory in Canada.

Address

537 Leon Ave Unit 105

Phone

+1 2507634813

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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R

Richard Dunhill

I recently attended here for some blood work ordered by my doctor. I usually go to the Capri Mall location because they are closer, but with the pandemic they are appointment only, so the Leon Ave location is more convenient for me. Their pandemic safety procedures (for both clients and staff) are efficient and make me feel safe. Even though they were very busy when I went, they got clients in and out quickly and efficiently. The person that drew my blood was friendly and professional. Overall, a much better experience here than when I had to go to the KGH blood lab on two different occassions.

H

Hefe

I never look forward to needing to go to a valley labs location. As a company they've done a disappointing job of managing this pandemic, closing many locations and allowing appointments only. Yet the earliest appointment is 5 weeks out. This has caused a congestion with long wait times and lines, with added travel times for people not in the core of Kelowna. Even using net check-in is a joke. The only thing nice about valley labs are the people you interact with, with most being very nice. However, often times they give the wrong information regarding testing which adds to the frustration.

M

mariah huston

Went in today to get blood work done. All nurses and staff were working hard to get everyone checked in while maintaining social distancing etc. Quick and efficient turnover time and really friendly staff

T

Tyrel Hansen

Used their Glenmore location 3 times. Different staff each time. Seemed to be well organized and friendly. No complaints.

G

Garth Caron

I will no longer use the Lake Country Facility. I went in to have blood work done (Diabetic) you don't need to fast for A1c. I advised I ate breakfast, receptionist took offence, I told her to do the blood work anyway. They did. Complained to some other man, who phone me at home and said I was rude, not so. My biggest problem is privacy, none in that office, waiting area is 12 x 8 has at least 10 chairs in it. 2 feet from receptionist to nearest chair, you can hear everything being said. They ask out loudly if you have a thyroid condition to every patient. Has a sign say stay behind ticket stanchion. You can hear anyway. Privacy issues with this office, the area for taking blood is small has two chairs no partitions, and sense of privacy, told to give urine sample, no instructions, washing etc where you get at most places. Told to put urine sample in basket in the line of sight of waiting area. Total lack of privacy, and that is worrisome. I have complained about this to staff previously, and don't use this location compared to Capri. Good staff, and private. This guy who called me was abrasive and very rude, I told him to listen to what I had to say. He told me to file a complaint with the College, which is going in the mail today. Then the Privacy Commissioner for BC, after I get (if I get a call back) from whomever. Enough is enough. It appears they are not going to tackle the privacy issues, like renovations or larger facility.

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