Kelowna, Canada
2271 Harvey Ave
N/A
I went in to purchase a new phone last night at 5:45 and the staff had already closed the cashes. They told me they could not help me because they closed up early. When I asked for advice on upgrades, the young man told me he didn't have a print out of the plans and that I could just as easily look up options on my phone. I explained that my screen was broken, hence why I was wanting to sign a contract and purchase a new phone. He seemed very inconvenienced by my presence and directed me to the best buy. 0/10 would not recommend.
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Worst company ever After I cancelled my first contract they keep phoning with new lower offers Why not before! Then they locked my phone Then when I cancelled my second contract the rude woman kept saying my new provider did not know what he was doing Totally false Do not use these scumbags EVER!!
Good prices, awesome customer service. I just got in a major accident. Victoria treated me kindly and was efficient at her job. I am a new customer and am very happy
Friendly staff and reasonable mobile plans
I've had good experiences at the Virgin mobile Kiosk in Orchard Park mall. I've found the staff to friendly, knowledgeable and helpful while maintaining a low pressure sales environment. As far as dealing with Virgin Mobile as a company, I've found them be basically the same as any other mobile service provider in terms of prices and coverage. Personally, I prefer their model of being able to deal with most of your issues online. The few times I've had to contact customer service I've found them to be helpful, knowledgeable and easy to deal with.
Deli
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