Kenai, United States
305 N Willow St Suite 114
N/A
+1 9072837900
Wheelchair-accessible entrance
If you do not have a major credit card don't bother. I looked for the mist have a major credit card but saw nothing. When dropped off to rent a vehicle I was told didn't you read the fine print? Frustrating for those of us who don't believe credit cards should be a thing!
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Bob (pretty sure he gave us a fake name because I would too it if I acted like he did) helped us at the front desk for the Avis Office at the Kenai, AK airport. First, he overcharged us for a 5 day rental instead of 4, then he refused to honor the rates that were listed on their website and confirmed to us by the Anchorage, AK location. Extremely unprofessional and generally rude behavior. We will not be renting from Avis again.
Easy process so far, Update, they didnt have the class i rented so upgraded me to a jeep trailblazer which was one of the nicest vehicles i have ever driven, flew through the snow to anchorage.
Be careful renting from this location. Made a reservation on May 28, 2019 for 2 Premium SUV's (Chevy Suburbans). Called a week before arrival and verified that we had (2) Suburbans waiting for us. They stated that it wouldn't be a problem. Upon arrival on August 18, 2019 they informed us us that they were out of the Chevy Suburbans and that we would be put in to (2) Toyota Sequoias. I explained to them that I had 12 guys with all of their luggage and that we needed more room than what the Sequoias had. They told us that they had nothing else that we could rent. We ultimately ended up going to Buget Rent A Car and renting a third vehicle. Won't rent from Avis again!!!
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