Kent, United States
1213 4th Ave N
N/A
+12538670982
We had our Fifth wheel into to Auburn Kent for some work we wanted done. The experience was outstanding service and the staff is knowledgeable in all phases of the RV repairs. We had this work done on March 12, 2020. Tim and Dave is always friendly and listen to what the customer need to be done. I feel this shop is the only one in the area that had this type of knowledge and a great customer service. In year past we have tried to get this type of service from other shop and did not trust the work being completed like with Auburn Kent RV. The office staff treat everyone with respect an spend time listening to customer concerns or needs. Great all around business and would highly recommend this company to anyone that wants to have experience tech and staff to work on their RV.
like
Simply the best! These guys and gals really know what they are doing! Fantastic customer service. Everyone we have dealt with here has been extremely helpful and patient with us newbies.
I have over twenty years of boat and RV ownership. I have many hours and thousands of dollars worth of time and money spent in boat yards and RV repair facilities in California and Washington under my belt. None of my past experiences come close to the exceptional work and customer service that I received at Auburn-Kent RV. Once I delivered my rig they wasted no time and within two days they were contacting me with parts list and design ideas with pros & cons for each item. Never did I ever have that experience before. I drive 60 miles past other RV repair locations to get my rig to Auburn-Kent RV because I trust them to do the job right the first time.
This place is awesome. They have earned loyal customers in my husband and I. Dave took the time to walk our trailer carefully with us when we dropped it off and made sure we received a quote for each individual item. When we came to pick it up, Tim showed us all the work he did, one by one. His workmanship was top notch - especially the body sealant he did. We'll definitely be back!
Got to thank everyone at Auburn-Kent Valley RV Center on the fantastic job they did repairing or Arctic Fox 990 pick-up camper from a falling branch piercing the fiberglass above the bunk house. Tim did a marvelous job with not only the repair itself, but keeping us up to speed with steady progress and images of their work. Aryn was supper and worked with our insurance adjuster to help get the insurance company on board with a pick-up camper repair on our auto policy- unlike a tow behind or motor coach policy. They jokingly told me that I should was our 2000 F-250 before picking up the unit... and after looking at the images they sent us- we went out a bought a NEW truck to match their great work! Thanks EVERYONE!
Excellent customer service and communication. Our camper needed multiple repairs including a complicated wiring job. They kept me updated daily with the status and gave accurate estimates for both time and cost.
The customer service is Fantastic! Knowledgable staff!
Owning an RV is a relatively new thing to me so I am still learning. The staff at Auburn Kent RV took time to explain all the repairs to me, plus teaching me new things about my RV. While my RV was in the shop Cory kept me clearly informed about what will happen with all the repairs. I highly recommend this place!
Deli
The best companies in the category 'Deli'