Kent, United States
100 E Erie St
N/A
+13309686201
Seriously slow service, food is little expensive but taste good.
like
Looked good from the outside. Thought we'd give it a try. This was on a Monday. Almost all the beers were not available as they were out. List the waitress had was for beers that weren't available on the menu. Ordered a burger medium, came well done. We wanted the dill ranch sauce for the green beans, it was out. Wife was going to have a salad but no dressing. Talked to manager he basically said that everything was out until Tuesday or Wednesday. Waitress apologized and said this happens all the time and hates working Mondays. Manager didn't seem too concerned about the lack of food and drinks. Owner has been told by manager but doesn't seem to care. Don't plan on going back.
Pretty good burgers and great tempura green beans. They haven't been very good with cooking to temperature as I would expect from a fairly costly burger joint. It's a good place to go burst your ear drums on the live music evenings, (they turn it way WAY up.) but otherwise a nice clean place to enjoy dinner or something off their pretty decent sized whiskey and bourbon menu. They also have very nice outdoor seating, with a few covered spots and a fire-pit.
The food is awesome and the menu is any burger lovers dream. However the service is honestly one of the worst places I have ever been too. If it wasn't for the menu this place would get 1 star. The last time I was there I waited at the bar for 30 minutes before someone even acknowledged I was there. The food took over an hour which is unacceptable. Unfortunate for a place with such good food. Update from 9/5: still the same old problems, service was terrible and they were out of multiple things on the menu. When our burgers came they were not what we had ordered but we ate them anyways because it took so long to get there. This was likely the last time I'll go here which is unfortunate since they actually have great burgers when they are cooked right. Unfortunately they just have to many problems to go waste another night there.
Went to grab some food the other night with friends in town. Really wish I would have read the reviews before going here. Service took forever and was terrible. I ordered one thing just to have the server come back and say they were out of the stuff for it. Ordered something else only to have it happen again. Not only did I have an issue with my order but everyone we were there with also did. At that point we all decided to go elsewhere after finishing our drinks. It was ridiculous to not have what you need to make the stuff on your menu. Not impressed with it. I will not be back.
Service is incredibly slow. The place was about 1/4 full and it took 20 minutes of us sitting at the bar before anyone acknowledged us. Put in food order and have been waiting another 20 and still don't have our food. Going to be late for our concert. I would have thought that an hour would have been plenty to get a bite to eat before the show. I can't comment on the food because it never showed.
Less impressed the more I go. The first visit was great - food was excellent and the service was good, but each time after the service just became more and more lacking. I normally don't write reviews let alone poor ones, but after last night's bar visit I found that the rude bartender was the last straw. Still a decent place, but I'll become a regular somewhere else
Seriously good food, and a menu that changes a lot, so there's almost always a new choice to make. Build your own is always an option as well. Atmosphere is modern upscale sports bar, feels pretty open and airy, and plenty of outdoor seating, thought it is almost always filled at dinner time. Burgers are kind of small for the price, but taste delicious, so its not too unreasonable. Pretty upscale sides, but they are all tasty.
Deli
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