Kent, United States
21414 68th Ave S #105
N/A
+1 2538336075
Wheelchair-accessible entrance
Worst company ever. My nana has no more tanks we called they said they would bring some still nothing. They wont help you over the weekend with tanks tho they use too. So now we have no tanks to get her into urgent care or anything. And she had major breathing issues. I keep calling last week and this week and all.we keep getting is someone will call you back but they dont. If yoy want to breath DONT GO THROUGH THIS COMPANY. Update still dont go through this company. They finally came to my house and didnt tell me when or if they was coming and i was less then 10mins away from my house but nope the guy named james said he couldnt wait 10mins or less for me to get there even though i wasnt informed if or when they was coming he just said call the office and tell them to put you on the delivery for tomorrow. Even tho she had no tanks. I called. And asked for a manger and its 24h later still waiting on a manger to call me.
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Looking for a Quality, Respectful, Helpful home oxygen supplier? WELL THIS ISNT IT. MISS MY SHIPMENT, DON'T HAVE ENOUGH AIR FOR LEAVING HOME FOR A DOCTORS APPOINTMENT? DON'T CARE!!!!!!
Lincare is one of the providers at the assisted living where I work in Montana. When I realized I had forgotten my power cord to my cpap, on a trip out here, I looked them up. I went to their offices and told them my situation. They didn't hesitate, they found me a cord and gave it to me free of charge. I was so relieved and the people were 1st rate.
I was required to change medical equipment suppliers after a change in health insurance to supplier in network. Performance Medical gave great customer service, Lincare Medical was 180 in the wrong direction. Horrible customer service. Don’t use this company.
The office staff that answers the phones are absolutely disrespectful I’ve been trying for weeks to get air for my sister and all I get is problems they still haven’t delivered fresh air bottles but they have no problem doing the state would be nice to be able to see how much they build the state teams in the past four years I’ve only refilled the bottles three Times Its Pl. is a joke I do not recommend you use it
Terrible company the only reason I'm with Lincare is they will provide me with my Eclipse portable oxygen machine.. which I've had for about 9 months and I had a power surge in my home and blew up the unit.. they came and pick it up told me it would be 4 to 6 weeks... yeah right 6 going on 7 months later finally came back to them. And I'm going down to pick it up and bring 10 tanks back to them... its either that or wait for them to finally deliver it witch they were supposed to do two days ago!!! Also my daughter called them months ago about coming out to service my home oxygen machine no one came out ever I kept getting sick.. wound up in the hospital on a ventilator thank god not on it for a long time when I got home from the hospital I finally took it upon myself to start cleaning my machine as like I said no one came to service it as the alarm kept going off pulled opened the back were the filter at full of black mold.. wonder why i ended up in the hospital on a ventilator!!!!!
Auburn, WA Lincare answers the phone. The staff are polite over the phone. From there everything goes South. They cannot find orders, communications, or fulfill deliveries. My patients have had bad experiences with this company and I was hoping to see differently. I am a case manager with Multicare and have to agree with my patients. Unless, Lincare can change how they provide service, I will be referring my patients to another company for their respiratory supplies.
In this business it’s all about customer service and this company does not know what that is. They always have an answering service taking there callls and no one has answers of where or when the product can be delivered. The funny thing is they bill every month and have no problem doing that. One star if I could do 0 I would.
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