Kent, United States
1338 W Main St
N/A
+13306733139
Havent been to Klaben for years. Glad I finally came back. Had a great service experience. Just ordered a new Jeep from Klaben as well. Its nice to be home again after all of these years.
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I've heard a ton about Klaben on 97.5 WONE as the personalities are always endorsing them. It got me to buy my truck from them and I had a great experience with the Sales department. Now that I've had to get a few minor repairs done to it, I can say I've had a fantastic experience with their Service side as well. Joe Hilliard does a great job with the customer service and the repairs I had done were fast and effective. Even when I had to leave the vehicle for a few days, I was set up with a rental. They're patient, they listen, they're honest, and they're not too expensive. They even have a great waiting room with wi-fi that I can connect to and get some work done while I wait. Free donuts and juice are available. I would recommend Klaben for service any time.
My vehicle hit 112,000 miles and the engine began to have that dreaded Pentastar Tick. While addressing that issue I had them go over the vehicle and take care of a host of other issues with the goal to get my vehicle to last another 100,000 miles. Kim was a real pleasure to work with and patiently walked me through the whole process and answered every question I had. She helped me work through everything needing done and my Van is running better than it has in quite a long time. I'm very happy and will be back for future repairs. On a side note, I had Klaben go over a few Items other shops claimed I needed to replace that were still in good working order. I don't feel I was taken advantage of for the first time in quite a long time. Shoutout to the Mechanic that worked on my vehicle as well, did a wonderful job. Plus they washed my vehicle before I picked it up!
It was great experience! My vehicle got in and done quickly. Corey was extremely nice and explained things clearly. Thanks!
Karen Rafferty was incredible! I brought my business there because of the service she provided my from phone inquiry! Thank you Kim
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