Kimberley, Canada
1142 304 St
N/A
+12504274895
I went in two years ago looking to purchase my first vehicle. Kathy, Ryan and Kevin were all amazing to deal with. They did EVERYTHING they could to get me into my Spark. I wouldn't go anywhere else for a vehicle.
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All covid rules done properly.. service for my truck was very quick.. all that I came in contact with were pleasant..
I dealt with the owners son who was fantastic but the owner did the numbers game. I was truly happy with my vehicle in the beginning. After the know my story of being a single woman and moving out of the province I was assured I had an excellent reliable vehicle..... As I was moving to Edmonton AB I called to let him know how poor the fuel mileage was. He agreed it was pretty bad.,..after getting a cross province inspection I was told it needed a tune up rite away. That was 320, then my battery went dead because my window wasn't put in properly so it leaks down by the emergency brake and into my electronics, whenever it rains,....then I check out my battery AND it is 3 years older than the vehicle!!! So I had to have it on a battery charger all winter until I could buy a new battery. Every time it went dead the radio would stop working. I've now bought a brand new battery and now it just went dead while listening to the radio and wouldn't start. Let it sit and it barely started but the radio doesn't work again..... Oh and the rims are horrible.....they would not keep a seal in the winter, so I kept having to air the up. So don't buy used 7f you are a single woman unless you can fix it yourself!!! Thank god I love it or I would be in tears everyday. And I traded in a beautiful Chrysler 300 that I'm sure he made a pretty penny on. If I lived closer I would have returned it. Not a very happy customer to say the least
Chalet was a good experience service manager was awsome to deal with and very helpful. They took the time and topped up my allison transmission and did a quick check on my trucks front end. Jeff gave me a few points to check out which i will. Might have to bring my buisness back closer to home.
Awesome service and very helpful and pleasant staff, Enjoyable every time I have to visit.
Decent service done in a reasonable amount of time i have a couple issues but its not with this particular dealership its with gm in general but all in all good experience at this dealership
Great customer service. Kathy gave us all the information on our purchase. Ryan was upfront with the costs of the vehicle, warranty, discounts, and finance costs. I have owned the vehicle for just over a month, and am happy with with the purchase. So far they have gone above and beyond for service requests, and respected my hectic schedule. Kevin is a great business manager. It was a pleasurable purchase experience. I look forward to dealing with their service center for any maintenance I might need in the future.
Chalet GM services were amazing the whole time I was there. I was at a previous shop that I was not happy with and switched to Chalet GM after. From the minute I stepped into Chalet GM the atmosphere was light and everyone was very friendly. Jacquie in the shop exceeded my expectations daily. I also had amazing service in the sales department when I purchased my new Colorado that I am extremely happy with. The staff at Chalet GM are fantastic to say the least. Exceptional service and highly recommended.
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