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Kingkoil expensive mattress that we received from Carrefour Deira was defected. They refused to fix or refund. the Kingkoil customer service team are very rude and can accuse you of the damages which are not your fault. the guy called Gerald is so rude. Please be ware of dealing with them. better not to buy this brand at all with the high price and terrible service.
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They claim that their Mattress with Gel Layer is regulating body heat while sleeping and that was the main reason I bought this mattress but after using it for 4 months now i can say that For me and my wife we can still experience night sweating and i wake up almost everyday with wet pillow case even in cold nights The 3 stars given as the staff was friendly and helpful but as a product i think it needs more development. Edit 1 after 6 more months . Mattress still in good shape but again its not cooling at all even when you sleep naked Now only 1 star as it was a waste of money on something not true (reduce night sweating)
Amazing pillow. The best service i had ever had. Best cooperation from customer excutive Mr. Mahmoud Mahroz..
Very good service received from Sabry. Highly knowledgeable and helpful in selecting best Pillows for us.
Amazing services with high quality products Thanks Mr. Akram for Your dedication and best advise
Excellent and attentive service by Mahmoud Mahros. He was very helpful in trying to make sure I got just the right pillow I was looking for. I will definitely call me back here. Excellent products too!!
Thanks king koil for this premium product and thanks also for the good customer service
Mahmoud Badwey was a great help at the Dubai Festival City Mall! He was very informative and gave us great advice on the right mattress for our needs. Highly recommend!!
Deli
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