Kingston, Canada
1027 Bayridge Dr
N/A
+1 6136347123
Toilets
Wheelchair-accessible toilet
I can’t thank the hospital enough for how professional the ladies who were working February 20th. I unfortunately had to lay my cat of 18 years to rest and I was astonished at the price difference between midland hospital to princess animal 10/10 for the level of compassion and professionalism. Thank you again made this hardship much better.
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No pictures of sad pups on their way to see the vet if they are going to Princess Animal Hospital! My boys were excited when they got there and happy to go inside without me because of the way they were greeted at the door (Standard Co-Vid precautions). I was consulted all the way through via phone calls to the parking lot. I appreciate that the staff cares as much about my boys as I do.
Princess Animal Hospital has been FANTASTIC! They have been a massive help since we got our puppy in January. They are always ready to answer any question or book last minute appointments as necessary. We are so happy with their professionalism and dedication to caring for animals. Our puppy Oatmeal always gets overly excited once we pull up into their parking lot and the staff always handle her so well. We cannot recommend this vet enough, all the staff members are part of a wonderful team! Thank you for everything!
I’m giving 3 stars because they did treat my cat Pepper well. The issue I have is the cost of service. Once my cat was taken in at 12:30 pm (after a 2 hour wait in the parking lot) they called with the diagnosis and informed me it would be 2700 to treat including a 48 hour stay. I was called on Sunday which according to the time he went in was about 30 hours. They were convinced that he’d been dropped off at 12:30 am not pm. I told them I’d pick him up at 5am Monday morning and they agreed. I received another call about half an hour later and was told that because I was going past 1am they wanted another 1500 which would have put my bill up to over 4000. I picked my cat up at 12am. I really hope I never need their services again.
Great visit with Dr Greenwood for our cats yearly exam and vaccines. Always top notch service by the entire team, front to back !
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