Kingsville, Canada
1774 Division St N N
$$$
+1 5197129097
N/A
Outdoor seatingKerbside pickupDeliveryDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
CoffeeKids' menuLate-night food
There system needs to change. Should not be given ice cream before meal. Ice cream is melting in my hand while waiting for meal. Also saw persons behind me. Their blizzard was melting on counter. My 17 year old suggested mini freezer by cash register. Just a thought
like
Went into the store a little after opening and was beyond satisfied with my first experience there. The staff were polite and knowledgeable and the store was clean and welcoming. Even my service was quick despite the store being busy and my blizzards were well mixed and delicious. Will be coming back soon!
Everyone was very polite. You could see everyone working hard. Most workers look like it's there first job. Good job to everyone. So happy we have one in town
Disappointed again! I thought maybe because they're new and I had some coupons, I would give it another try. I used the 2 can dine double cheeseburger coupon and ended up with a single for both burgers. The fries weren't even remotely fresh. Worst fries I ever had. (both visits) One more thing, those pop trays are useless. My pop fell out when the employee handed it to me. Friendly service, though! If I ever go back, it'll be for ice cream only.
I just wanted to start off by saying thank you to all the staff, for the wonderful service being provided. I am personally in the food business and I understand what a stressful time it can be, when the location is busy. I know that the entire staff is trying to get their food out as fast as they can. It is a very busy place and there are only so many workers. They are all trying their best to give everyone the best experience. I truly believe that they are doing amazing despite the issues that have occurred. In my past, I have noticed that if an order or something is wrong they are always so quick to fix it. I make sure to keep in mind that they are local students that are working and they are doing their very best. I am very happy with all my food and I can't wait to go and visit again. I would definitely recommend it to everyone. I also want people to keep in mind that they are only students and there is no need to be angry towards the staff. They are doing their very best and they are working as hard as they can to get your food out to you as fast as they can. Thank you, for everything you have been doing DQ Kingsville keep up the good work!!
I would give zero stars if I could. My husband and I used their mobile ordering thinking it would be faster, as they advertise, not only was it much slower but we noticed that the drive thru orders we’re getting more attention then the inside orders. We waited for over 20 minutes for two combos and two blizzards. The couple in front of us waited even longer. No one is wearing gloves and everyone is touching their faces or masks or hair and then our food without washing their hands. There is clearly a disconnect of communication among the workers to where one of them blatantly blamed their co workers for the lack of service even though they were at fault as well. It seems like there was no manager at the time and everyone is clearly confused and not trained up where they should be. As for our food we didn’t get what we originally wanted because the mobile app doesn’t reflect what the store has and had to tell them three times what we wanted instead. I suggest double checking your bags because from what I heard a lot of people didn’t get their correct order or they were missing items. Our blizzards were almost completely melted by the time we got our food and burgers were completely drenched in condiments.
Fantastic place! All the managers and workers are awesome and friendly and they try their best to make orders right and satisfy their customers! They also have amazing food and a great selection of things! Gets a little bit busy at certain times but that isn't their fault. Will definitely order from here MANY more times in the future because I can confirm that this is the best fast food restaurant in Kingsville!
This place is amazing!! Loved the food and ice cream. Nice customer service the workers their are always so nice. I’ll definitely be back again!!!
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