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Kirkin Exteriors

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New Castle, United States

kirkinroofing.com
Roofing contractorChimney servicesChimney sweepGutter cleaning serviceSiding contractorStucco contractorWindow installation service· Roofing contractor· Chimney services· Gutter cleaning service· Siding contractor· Stucco contractor· Window installation service

Kirkin Exteriors Reviews | Rating 4.6 out of 5 stars (5 reviews)

Kirkin Exteriors is located in New Castle, United States on 1053 Lower, Twin Lane Rd. Kirkin Exteriors is rated 4.6 out of 5 in the category roofing contractorchimney serviceschimney sweepgutter cleaning servicesiding contractorstucco contractorwindow installation service in United States.

Address

1053 Lower, Twin Lane Rd

Phone

+1 3028327663

Service options

On-site services

Open hours

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Gina Suiter

We bought a house in June 2020 that had the roof replaced by Kirkin Exteriors in spring of 2019. A new roof was one of the reasons we bought the house. On 11/30/2020 we noticed a large water stain spreading on a ceiling that only had roof above it as this area had been an addition to the main house. I looked at the 10 year warranty left by the Seller. Took pictures of the leak, the roof above the leak and called Kirkin Exteriors that day. I was told to email the pictures to the office and explain where the leak was. Did that as soon as I was off the phone with their office. I waited 2 days and did not hear anything back. I called the office and was told that the manager was reviewing and would get back to me on when they would be out to assess what the issue was. I told them that I was concerned as there was rain forecasted in the next 2 days. I was assured that they were on it and would be in touch. It has been more than a week now and no further responses have been received to me from Kirkin Exteriors. A warranty is only as good as the company that stands by it. This is a disappointment for us. *****Update to this post*****. After above review was posted, I was promptly contacted by Danielle at Kirkin Exteriors. She apologized that there was a lack of initial response and did not make any excuses. She made sure that one of their guys was out to the house then next day to look at our issue. It was determined that there was a gutter issue that the tech resolved. I was also given a new warranty. Danielle made it right. Thank you!

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April Lanette

Excellent customer service experience and product. Workers were knowledgeable, efficient, and left everything looking as if they hadn't even been there, except for our beautiful new roof which was completed in one day! Staff was professional and pleasant to work with. Would highly recommend!

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T. Dawn Jackson

Very poor customer service. I had to email or call multiple times in order to get a response. I wanted an estimate on siding and doors along with my roof and asked for it multiple time and never received it. Dishonest out code items. 1,500 in items that I was told were code and required but in reality is untrue and left for me to pay. My satellite dish was left hanging from the side of my house. Full pieces of shingles were left on the ground and hanging over my phone line. At least 40 nails were found. Refused to provide itemized statement when requested.

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Linda Mumford

Replaced soffit that had a hole in it. They did a great job. I was very pleased with the service I got.

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Travis Fogelman

I had Kirkin roofing replace my badly worn roof and install several skylights. The owner personally came to do the estimate, would answer all my questions when I called him and they showed up on time, did a fantastic job and the foreman even sent pictures during the process to show me which boards needed replacing. They left the jobsite clean and even worked with me on a payment schedule. They are so professional and dependable, I am having them come back to replace all my windows next month.

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