San Diego, United States
9167 Chesapeake Dr
N/A
+1 8582078636
Delivery
The building was nice, but I think they should of hired more people inside instead of in the parking lot. I love Kitchen & Bath Beyond but this Kitchen & Bath Beyond just gave me anxiety and I was very claustrophobic.
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Hands down, well deserving of a 5 star review! On time, on budget, fair price, and fantastic customer service which really says it all. We found KBB through prior Yelp and Google reviews and could not be happier that we chose to contract with them. We had a somewhat large renovation project (a complete re-do down to the studs for a big kitchen with high end appliances, master bath with a complex shower system, powder room, laundry room, and new flooring in the entry and gym) and are very happy with the end result. Khoi was our project manager and did an outstanding job at managing our project, staying on top of things on a daily basis, and communicating with us regarding status/issues every step of the way from the initial design phase through the final walkthrough. We had heard so many renovation horror stories from friends and coworkers but we did not experience this at all with KBB. Khoi and his team were on site every day, worked long hours, and ensured that we finished our project on time and to our complete satisfaction. We decided to make a design change during the latter part of our project and Khoi and his team handled it effortless, hustled to get the new cabinetry, and still finished our project two days ahead of schedule. I would be very remiss if I did not also mention Elaine in this review. Elaine runs the office and does a great job at it, handling all the behind the scenes work, ordering, scheduling, etc. to ensure that everything runs flawlessly. I cannot even count the number of emails she and I exchanged during our project and she never missed a beat. If you are looking for a competent, trustworthy, meticulous contractor, look no further. You really will not be disappointed in choosing KBB.
2nd time using this company, and twice, it is been great. Super-professional and they take pride in a job well done . Communication along the way was also excellent, both times. I will definitely be using them again for any and all of my home improvement jobs.
Ok so I had in initial misunderstanding with them and to their credit they immediately made it right. So my original review def needed to be revised. I have referred numerous clients over the years during my real estate career and every single client had nothing but great things to say about them. Their quality is exceptional and they are very conscientious about their work/products. This is truly a professional company and they have renewed my faith in GC’s
First, thanks toi the other Yelpers who reviewed Kitchen Bath and Beyond for steering us in the right direction. We had four companies give us estimates, but each one left us feeling uneasy for one reason or another, and months went by as we searched in frustration for the right contractor.When we saw all the good reviews on Yelp for KBB, we decided to make an appointment for an estimate. We went into their showroom and began making some choices of cabinets ,countertops and tile. Right away we knew that these were people we could trust. Throughout the process Sai and Jing each volunteered ways we could save money, and added ideas we hadn't considered before. Both of them were extremely nice, patient with us, thoughtful, and concerned with our happiness with this project. Several times they apologized for not doing something sooner, when we were stunned that these things had been handled so quickly! The workers were on time each day, working from 9 am till 5 or 6 pm, and were courteous and considerate. They cleaned up each day and made sure we were aware of what was going on with each step as it happened.Every day we were just surprised at how much they'd accomplished, and the project was completed in half the time we'd expected it to take. The pictures we're sharing were done with a camera phone and i'm not good at it. They don't begin to do justice. But believe me, all of our family and friends who have seen the results gasp the same way you do when a bride enters the room looking incredible. Everyone, including neighbors, has asked for their card. We've had other contractors work on previous homes and this is the first time that we didn't have a single moment of panic, or even concern, during the process. We couldn't be happier with the work done, and the reasonable price, If you're looking for someone to do your remodel, stop looking. I'm serious. I don't believe there could be a better choice available than these people.
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