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Kitchen & Bath Galleries

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Cary, United States

kandbgalleries.com
Kitchen remodeler· Appliance store· Design agency· Cabinet store

Kitchen & Bath Galleries Reviews | Rating 4.4 out of 5 stars (5 reviews)

Kitchen & Bath Galleries is located in Cary, United States on 108 E Chatham St. Kitchen & Bath Galleries is rated 4.4 out of 5 in the category kitchen remodeler in United States.

Address

108 E Chatham St

Phone

+1 9194676341

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly service

Open hours

...
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R

Richard Hornaday

We are using K&B Galleries for design and coordination for a substantial kitchen and master bath renovation. They have been great to work with and very helpful with insights and support. Work is still underway so we haven't had installation, but do far we're very happy

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Laura Reichert

The Cary location had really nice examples of kitchens and baths. Unfortunately I left without even being asked to schedule a design appointment after I told the sales associate that I was interested for my kitchen and master bath remodel. She actually told me to go look around on my own and there was no other customers in the store. When I was done I had to go look for her. The sales associates let me walk out the door after I asked her if I could have her business card. A potential sale that could have been upwards of 75,000 walk right out the door. I was so shocked that I sat in their parking lot in my car for about 10 minutes and no one came out to catch me. I’m sad for the owners. It looks like a great company and I really liked the work but I’ll never know for sure. That’s my 2 cents now you be the judge.

E

Earl Bailey

We bought a stove and refrigerator from them and had both installed. Every step was easy and their staff is professional and know their business. We are delighted! Recommended.

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susan mahony

Rebecca Rotella did a great job on my kitchen/living room in my condo - she totally transformed it! Her design ideas were so helpful and insightful. She listened, adjusted based on customer needs/wants, and created a beautiful kitchen/living room. She is also such a nice person and delightful to work with. I highly recommend Rebecca!

D

Dean Bostic

This could be a case study in how to turn a 5-star review into a 1-star. I needed to replace a dishwasher. They knew their product well, and were very responsive to my questions and it was an easy transaction. They arranged for their installer to come, and he did, great job. Two days later, I discovered that the installer had attached the water supply line incorrectly, and it had buckled my hardwood floors and done thousands of dollars in damage to my home. When I called them, they had the installer here within an hour; he accepted responsibility and replaced the line immediately, filed a claim with his insurance and called me back with the claim number. Even then, I was OK, and appreciated that he didn't try to dodge responsibility. Look, if you do this every day, then sooner or later it's going to happen. But when I called the salesman, that call went south pretty quickly. Because the installer was an independent contractor, I was having to deal with his insurance company, and his insurance was telling me some things that concerned me. I wanted Kitchen And Bath Galleries to help me work with the insurance, or maybe help me with the out of pocket expenses. They absolutely refused to do anything for me. Now I'm having to pay for the water damage myself, out of pocket, and then filing a claim, hoping the installer's insurance will reimburse me for it. My family will have to deal with all the blowers and fans, and no kitchen for three days. And when we repair the floors we will have to be out of the house for another three days. Their insurance will not pay for the hotel those three days and they emphatically refuse to pay for mold damage. And Kitchen and Bath Galleries doesn't even want to know about it! So if you want to buy an appliance from people who know their stuff and make the sale easy, this is the place. Just know that if anything goes bad, you will be completely on your own.

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