Kitchener, Canada
1005 Ottawa St N
N/A
+1 5198943533
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I have been visiting Sara at Lee Saunders for a number of years off and on but during the pandemic she has been offering incredible service and the freshest flowers that last for a week or more! Prices are fair the value is excellent! My go to for flowers locally and it's close to the LCBO in case you need some bubbly to go with your lilies!
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Great service, they always do a wonderful job putting a bouquet together for me.
The flowers were beautiful but whoever I dealt with on the phone and whoever delivered the flowers to my friend were not exactly pleasant to deal with. (I think it may have been the same lady, but I can't be sure)
I called to order flowers for my sister and Sarah was just lovely! She was patient and helpful and walking me through the options for what I thought my sister would like. I gave her a lot of leeway to put an arrangement together and she did an absolutely gorgeous one! My sister was thrilled. I would highly recommend this florist and will be using her services again :)
Owner takes advantage of every occasion and Mark's their prices high up. Highly overpriced. Dont waste your time going there.
You get what you pay for. Not the cheapest flowers in town but the best. Staff is super friendly and knowledgeable. They always go the extra mile for me and if they screw up they make it right. One time they sent my mother the wrong flowers so they sent the correct ones the same day and let her keep both. That’s great customer service.
What I ordered based on the pictures on the website and what was delivered were vastly different. The only saving grace is that the recipient loved the arrangement that was delivered; without having seen the expected arrangement.
I had great friendly service from Kelly and the owner Sarah (original owner). She has a large variety of fresh flowers and was very helpful in arranging two great looking bouquets for me. Previous complaints were from online orders, but I can absolutely say that I had nothing but an excellent positive experience and customer service from actually visiting the shop. Will be returning next time I need more
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