Kitchener, Canada
2960 Kingsway Dr M019B
N/A
+1 5198958558
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I've been a dedicated customer at the Pandora store located in Fairview Park Mall for many years. It's a beautiful store with helpful staff. I bought gifts for my daughter's birthday, and this store had a wonderful selection of jewellery. Melanie was very nice, helpful and professional. She went above and beyond with excellent customer service! I will be definitely seeking her help in the near future! Thank you Melanie!!
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Good quality items and nice customer service, prices also are good for everyone, highly recommended for everyone
Patience is needed in a time like this. These girls are doing the best they can and always provide great service.
WHAT A HORRIBLE EXPERIENCE !! Very disorganized & dysfunctional group of sales associates, including the manager. Unless you are buying, they do not care. Staff unwilling to help. Awful customer service. Rushing. No sense of decency or manners. VERY unprofessional. I have been to many Pandora stores and this one by far is the worst. Management needs to change. Needless to say, I won't ever be coming back to this location. I went into Pandora at Fairview Park Mall a few days before my birthday. I asked to see the Harry Potter collection and the sales lady told me she gave me book and showed me a picture. She refused to show me the actual collection. I left empty handed because of how rude she was. We will never return to this store. My suggestion is to buy the items online and put the store out of business!!
The ladies there are wonderful and the manager is very professional. Pandora never fails to disappoint!
Very poor customer service compare to other branches! Extremely rude, unfriendly, and unfair when you want to exchange something!!!
Very terrible service, would give no stars if it were an option. Not even worthy of one star in my opinion. My sister and I went in for a ring exchange and the manager said her ring was too scratched and old to exchange to a larger size. The ring was a gift and had been given to my sister the day of the attempted exchange. Horrible customer service from the manager, very displeased with how I was treated as a customer and will not be returning to this location In the future. I’m a reasonable person and a loyal Customer and will not be returning.
Excellent staff, very knowledgable!
Deli
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