Kitchener, Canada
655 Fairway Rd S Bldg C
$$
+15198933707
N/A
I really love this store ! Great quality of pictures, furniture and everything for every season.
like
Wonderful! Great parking and always a sale on! Can t beat it and you get a bag at check out!! Not like Home Sense ( charge you for a bag) which is ridiculous!
Staff are condescending and have no idea what appropriate customer service looks like. They are in your face, asking if you need help every 30 seconds. God forbid, if there’s an actual problem, they don’t even listen to you, speak over you, and say there’s nothing they can do. Honestly, they didn’t even understand what I was trying to say because they simply would not listen. Get these people some customer service training!! I will never return. Save your money and go to the home sense right beside it! You’ll get the same quality for way less .
Great selection of unique indoor and outdoor decor with incredible service. Patient staff that will help you out time and time again and often go above and beyond.
Pier 1 is my "go to" store, and I have had nothing but positive experiences at both store locations. In most cases I have always been able to find that one unique piece that I am looking for. I would rather have six sales people approach me as opposed to wandering around the store looking for someone to assist, or even care that I was a customer.
I love Pier 1. Such unique and elegant gifts and housewares. Prices are especially good when they have sales. I am always able to find a unique gift for someone at Christmas.
Fair shopping experience at the Waterloo location but before that had to leave the Kitchener location because of excessive repeated interruptions while I was trying to shop. At least 6 different Pier 1 workers asking me if I need help, getting so close to me that I almost was tripped by one. Horrible shopping experience and I will likely never shop at Pier 1 ever again.
Good selection, very friendly staff, good quality home items.
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